I am an international customer-focused operations and project management professional with more than 4 years of experience leading complex global initiatives across 30+ countries.

I have successfully coordinated the implementation of over 100 international business expansion projects, working closely with regional leadership, cross-functional teams, and external stakeholders to deliver smooth launches and strong operational outcomes.

I am experienced in managing multiple strategic projects at the same time, building trusted relationships with senior stakeholders, resolving escalations, and driving successful implementations in multicultural environments.

I enjoy creating outstanding customer experiences, improving operational processes, and supporting business growth through collaboration, proactive problem-solving, and data-driven decision making.

I have worked remotely with international teams across EMEA and other global regions, and I am comfortable collaborating across time zones and diverse business cultures.

My background also includes earlier leadership and administrative experience in insurance claims and debt recovery, which strengthened my communication, organization, and service mindset.