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English - Native or Bilingual

About Me

I am a highly organized, proactive, and detail-oriented virtual assistant and administrative professional with extensive experience supporting executives, coordinating training programmes, managing schedules, maintaining accurate records, and delivering exceptional client service.

I have a strong background in Human Resource Management, Training & Development, learner administration, and online education, which has helped me build excellent communication, problem-solving, and organisational skills.

I am currently working as an Online Business English Tutor on Preply, where I deliver professional one-on-one lessons to adult professionals focused on Business English, interview preparation, workplace communication, presentation skills, and conversational fluency.

I am experienced in working with international clients across different time zones while maintaining professionalism, confidentiality, and high service standards.

I am a fast learner who adapts easily to new technologies and enjoys improving processes to make work more efficient and reliable.

I am passionate about providing dependable administrative and virtual support in fast-paced remote environments and contributing to smooth day-to-day operations.

Skills

Customer ServiceTime ManagementReportingData ManagementQuality AssuranceClient Relationship ManagementResearchMultitaskingSchedulingAdministrative SupportTraining And DevelopmentDocument ManagementCalendar ManagementProject CoordinationRecord keepingAppointment ManagementVirtual CollaborationExecutive Assistance

Tech Stack & Tools

Collaboration

Communications

Design

Experience

Online Business English Tutor @ Preply
2026 - Present

Deliver one-on-one online Business English lessons to adult professionals from various countries. Prepare students for job interviews, workplace communication, presentations, and business meetings. Design personalised lesson plans based on individual learning goals. Conduct English proficiency assessments and monitor learner progress. Schedule lessons across multiple international time zones. Maintain professional communication with students through the Preply platform. Create engaging learning materials using digital resources. Provide constructive feedback and progress reports. Build long-term student relationships through excellent customer service. Manage lesson scheduling, rescheduling, and student administration.

Training & Development / Learner Coordinator @ City Power
2021 - 2026

Coordinated training programmes from planning through completion. Scheduled facilitators, learners, venues, and assessments. Managed learner records and maintained accurate databases. Liaised with internal departments, training providers, and stakeholders. Prepared training reports and management documentation. Assisted with accreditation and compliance administration. Coordinated assessments and moderation activities. Supported quality assurance processes. Maintained confidential learner records.

Administrative Support Professional @ Bazalwane Business Partners
2018 - 2021

Managed executive diaries and appointments. Prepared correspondence, presentations, and reports. Organised meetings and recorded minutes. Coordinated office administration and documentation. Managed filing systems electronically and manually. Captured and verified data accurately. Responded to emails and client enquiries professionally. Assisted with procurement and office coordination.

Education

No education data available.

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