I am an administrative professional with more than 5 years of experience in operational management, commercial support, and customer service in high-volume companies.
I have worked extensively with databases, report preparation, agenda coordination, and daily administrative follow-up, always focusing on accuracy and efficiency.
Throughout my career, I have supported sales and marketing initiatives, prepared commercial budgets, and contributed to decision-making through analytical reports and KPI tracking.
I have experience coordinating teams of up to 13 people, supporting leaders with operational tasks, and helping ensure that goals are met on time.
I am strongly oriented toward process optimization, improved response times, and better workflow organization, with solid Excel skills and a practical approach to problem-solving.
I am currently studying Business Administration and looking for opportunities where I can continue growing in administrative, operational, or business support roles.
Managed and updated customer databases, handled in-person and phone customer service, organized physical and digital documentation, coordinated schedules, managed emails and internal calls, performed daily cash opening and closing, prepared commercial budgets, coordinated courier logistics, generated commercial reports, and supported internal sales and marketing projects.
Worked in administration and marketing, supporting operational tasks and commercial activities.
Provides executive assistance to the head of the resale area, coordinates and follows up on commercial strategies, supervises a team of 13 salespeople, prepares analytical sales reports and management reports, offers cross-functional administrative support, and tracks sales KPIs.
Licenciatura, Administración de Empresas
Degree in progress.
Bachiller, Letras
High school diploma with a focus on Literature.
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