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English - Advanced Portuguese - Native or Bilingual Spanish - Native or Bilingual

About Me

I am a results-driven senior sales coordinator and operations team lead with a strong background in B2B and B2C digital marketing, client experience, and revenue growth.

I currently coordinate strategic B2B sales operations with a focus on Meta Ads and LATAM market performance, combining hands-on commercial execution with people leadership.

Over the years, I have led high-performing teams in Google Ads and Meta sales operations, with a consistent focus on coaching, KPI management, quality assurance, and scalable process improvement.

My experience also includes project management in architecture and lighting, where I developed a strong foundation in planning, stakeholder coordination, and delivering complex work under tight deadlines.

I work comfortably in multilingual environments and communicate professionally in Spanish, Portuguese, and English, which helps me support diverse teams and clients across regions.

I am especially interested in roles where I can bring together sales strategy, digital advertising expertise, team development, and operational excellence to drive measurable business outcomes.

Skills

Project ManagementStakeholder ManagementCustomer SuccessTeam LeadershipDigital MarketingSales StrategyQuality AssuranceCoachingPerformance ManagementPipeline ManagementB2B MarketingTraining DevelopmentGoogle AdsClient ExperienceMeta AdsArchitectureFacebook Ads ManagerRevenue Analysis

Experience

Sales Coordinator B2B @ Concentrix
Apr 2026 - Present

Coordinates strategic B2B sales operations for the LATAM market, combining digital marketing expertise with people leadership to drive high performance. Responsible for team management, coaching, KPI monitoring, revenue growth initiatives, and applying Meta Ads knowledge to support consultative selling.

Trilingual Senior Team Lead @ Teleperformance
Apr 2023 - Feb 2026

Led teams of 15+ agents in Google Ads support operations, focusing on performance management, coaching, quality assurance, training materials, and operational excellence.

Bilingual Senior Sales Team Lead @ Teleperformance
Jan 2022 - Mar 2023

Managed sales teams for the Meta LATAM market, driving revenue growth, maintaining quality standards, and developing team performance through coaching and leadership.

Bilingual Sales Team Lead @ Teleperformance
Jan 2022 - Jun 2022

Supported SMB operations and team leadership in a sales environment focused on digital marketing and client support.

Senior Sales Representative @ Teleperformance
Apr 2021 - Jan 2022

Handled senior sales responsibilities supporting client growth and sales performance.

Social Media Marketing Manager @ Casa Amatista
Jun 2017 - Feb 2021

Managed social media marketing and online customer service, including rental administration through social channels and Airbnb.

Project Manager @ Eat-me Healthy bakery
Sep 2018 - Sep 2020

Supported brand development, logo creation, products, and merchandising for the business.

Social Media Marketing Manager @ Maresias beach house
Sep 2015 - Sep 2016

Managed online sales, social media administration, and customer service through email, WhatsApp, and social networks.

Lighting Project Manager @ NVC Iluminação
Apr 2013 - Oct 2015

Developed commercial, public, and residential lighting projects.

Project Manager @ Garcia Milla-Leon Arquitectos s.a
May 2011 - Jan 2013

Managed residential, commercial, and corporate projects, coordinating planning, organization, and collaboration between engineering and architecture teams.

Asistente principal de Lighting Designer @ Solight sac
Mar 2010 - May 2011

Supported integrated lighting design projects for homes, stores, and restaurants, including site supervision, budgeting, and installation coordination.

Education

Universidade Presbiteriana Mackenzie
2013 - 2015

Postgraduate, Gerenciamento de empreendimentos na construção civil

Postgraduate studies in construction project management.

Universidad Ricardo Palma
2003 - 2009

Bachelor, Arquitetura e Urbanismo

Bachelor studies in architecture and urbanism.

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