Operational Manager & Business Support

I am a professional with experience in customer service, operational coordination, and administrative management in the hospitality and business sectors.

I have strong organizational skills and the ability to manage multiple tasks simultaneously while maintaining a high level of service orientation.

My experience includes reservation systems management, supplier coordination, communication with international clients, and logistics support in dynamic environments.

I am proactive, responsible, and a fast learner, with a strong focus on anticipating needs and supporting smooth daily operations.

I have worked with booking platforms, OTA operations, inventory control, and guest assistance, which has strengthened my attention to detail and teamwork.

I communicate professionally in English at an intermediate level and am comfortable working in international contexts.

I am currently developing my skills further through an IBM Data Analyst Professional Certificate and I am open to opportunities where I can contribute in administration, operations, and business support.