Tsepo Chapi
Tsepo Chapi

IT Manager / ICT Executive / Digital Financial Services Leader

Open to offers · Member since 28 Jul 2026
Message
Location
Mohale's Hoek, Lesotho
Desired salary
Unspecified
Work preference
Hybrid
Experience level
Senior

About

Professional summary

I am an IT Manager and ICT Executive with more than 15 years of experience across telecommunications, mobile financial services, enterprise applications, business intelligence, revenue assurance, fraud management, IT governance, and higher education.

I have led strategic technology delivery, operational excellence, and digital transformation initiatives, including managing a major implementation and migration project valued at ZAR 4 million.

My background includes building and supporting enterprise and telecom platforms, leading application development and support teams, and delivering executive dashboards and reporting using SQL and Power BI.

I have also worked extensively in revenue assurance, fraud analytics, KYC/AML compliance, and governance improvements, helping identify revenue leakages and strengthen control environments.

I enjoy leading teams, aligning technology with business goals, and improving systems, processes, and service delivery in complex environments.

I am open to opportunities where I can contribute my experience in IT leadership, digital financial services, enterprise applications, and data-driven decision-making.

Skills

15 capabilities

Tech stack & tools

Working toolkit

Data Stores

Experience

Career history

Senior Operations Manager Sasai Econet Financial Services

Managed delivery, migration, and implementation of a strategic technology project valued at ZAR 4 million.

Directed digital financial services operations and supported operational excellence across the function.

Ensured KYC, AML, and regulatory compliance in a highly controlled environment.

Manager, Applications & Product Development Econet Telecom Lesotho

Led a team of 12 professionals across Applications Development, Application Support, and Business Intelligence.

Directed development and support of EcoCash, EcoSure, Ecorec, and enterprise telecom platforms.

Developed executive dashboards using SQL and Power BI to support decision-making and performance monitoring.

Manager, IT & Revenue Assurance Econet Telecom Lesotho

Identified revenue leakages worth approximately ZAR 10 million through revenue assurance and fraud analytics.

Led IT audits, fraud management, and governance improvements.

Supported stronger controls and better oversight across IT and revenue-related processes.

Senior Data Analyst Econet Telecom Lesotho

Produced business intelligence reports and supported fraud investigations.

Contributed analytical insights to operational and investigative work.

Helped improve reporting quality and data-driven decision-making.

Mathematics Teacher Masianokeng High School

Delivered mathematics instruction and assessment.

Supported student learning through classroom teaching and evaluation.

Built foundational experience in education and communication.

Education

Learning history

National University of Lesotho

Bachelor of Science, Computer Science and Mathematics

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