Administrative Assistant & Customer Service Specialist

I am a responsible and organized administrative and customer service professional with experience supporting healthcare and service-sector operations.

I have managed appointments, schedules, incoming calls, patient records, billing, payment processing, reservations, and general administrative controls.

I provide personalized, face-to-face customer care and am comfortable assisting clients and patients in fast-paced environments.

I am skilled at coordinating multiple tasks, maintaining accurate data, supporting internal processes, and resolving issues under pressure.

I bring proficiency in Microsoft Office, strong communication skills, and a proactive, results-oriented approach to daily operations.

I am continuing my education in Accounting and Finance while building on my technical training in Executive Secretarial Studies.