Account Executive | Planner - Operations - Client Relations Planner One
I manage client accounts from the initial inquiry through project completion, ensuring exceptional customer service and continuous communication throughout the planning process.
I develop customized proposals, quotations, budgets, timelines, service agreements, and service plans based on client needs and expectations. I maintain CRM records, monitor sales opportunities, and keep client documentation accurate.
I coordinate vendors, suppliers, logistics, hotel departments, and external partners to ensure timely and seamless service delivery. I resolve client concerns and last-minute operational challenges while maintaining high service standards and customer satisfaction.