Baskar Radhakrishnan
Baskar Radhakrishnan

Delivery Head | Product Delivery and Program Leadership

Actively looking · Member since 11 Aug 2026
Message
Location
Chennai, India
Desired salary
Confidential
Work preference
Remote Only / Full Time, Part Time, Freelance
Experience level
Lead

About

Professional summary

I am a Delivery and Product Leader with more than 16 years of professional experience, including over 10 years in IT. I lead digital product delivery, enterprise programs, and cross-functional engineering teams from discovery and planning through release and hypercare.

I have delivered more than 25 products and digital platforms, 70+ projects, and 20+ MVPs across Healthcare, FinTech, EdTech, Government, ERP/SaaS, Real Estate, and eCommerce. My focus is on creating predictable business outcomes through strong governance, delivery planning, stakeholder alignment, and execution discipline.

I specialize in portfolio and program delivery, product roadmap execution, requirements engineering, Agile leadership, release management, and risk and dependency management. I work closely with founders, executives, clients, architects, and delivery teams to translate business objectives into effective delivery strategies.

I lead Product, Engineering, QA, UI/UX, DevOps, and Support teams, including cross-functional teams of up to 65 members. I establish delivery governance, KPI reporting, capacity planning, Scrum ceremonies, and executive communication practices that improve visibility and execution consistency.

I am experienced in AI-enabled delivery transformation, including GenAI-assisted product discovery, requirements engineering, sprint planning, documentation, engineering collaboration, and executive reporting. I use these practices to improve productivity, quality, decision-making, and delivery efficiency.

I have managed mission-critical healthcare platforms, fintech products, multi-product EdTech ecosystems, engineering delivery engagements, and platform modernization initiatives. I am committed to building high-performing teams and delivering scalable products that meet customer and business needs.

Notice period: Immediately

Skills

22 capabilities

Tech stack & tools

Working toolkit

Communications

Marketing and Sales Tools

Monitoring

Experience

Career history

Delivery Head Crayond Digital Pvt. Ltd.

I progressed from Business Analyst to Delivery Manager and Delivery Head, leading end-to-end product and program delivery across multiple client engagements. I managed discovery, planning, estimation, execution, major releases, hypercare, and transitions to business operations.

I partnered with founders, executives, clients, architects, and engineering teams on portfolio prioritization, delivery roadmaps, resource planning, and execution strategy. I established Agile governance, executive reporting, release planning, and risk management while leading Product, Engineering, QA, UI/UX, DevOps, and Support teams. I also integrated GenAI into discovery, requirements, sprint planning, documentation, collaboration, and reporting.

Project Manager Hoolbee (Early-Stage Startup)

I owned end-to-end client delivery from product discovery through successful product release. I defined project scope, timelines, delivery plans, and success criteria in partnership with stakeholders.

I worked with founders and clients to translate business objectives into product requirements and execution roadmaps. I coordinated delivery across lean in-house and freelance teams to ensure aligned and effective product execution.

Team Leader (Operations & Transactional Quality) IQ BackOffice

I progressed from Account Transaction Executive to Senior Process Associate and Team Leader. I led workload planning, SLA adherence, quality management, and continuous improvement initiatives within operations.

I managed and coached teams of up to 28 members, improving operational performance and process excellence. My responsibilities included quality assurance, root-cause analysis, team development, and performance management.

Education

Learning history

A.M. Jain College, University of Madras

Bachelor of Science, Computer Science

Bachelor of Science in Computer Science.

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