I am a Certified ScrumMaster and Agile Delivery Professional with experience in service delivery, Data Analytics, and IT operations. I currently facilitate delivery across enterprise analytics services in a global organization, helping teams improve flow, visibility, collaboration, and continuous improvement.
I work primarily in Kanban and continuous-flow environments, where I facilitate daily stand-ups and backlog refinement, promote healthy work in progress, and support the prioritization of incidents, maintenance work, and enhancement initiatives. I use delivery indicators such as WIP, aging, ticket age, and capacity to identify bottlenecks and constraints.
My experience includes partnering with Service Owners, engineering teams, management, vendors, cybersecurity teams, and business stakeholders. I help remove impediments, manage dependencies, and ensure that business-critical requests are balanced with operational priorities.
Before moving into Agile delivery, I worked as a Qlik Operations Specialist and Data Analyst. This technical background allows me to understand analytics platforms, cloud migrations, data workflows, incidents, and engineering challenges while communicating effectively between technical and business teams.
I have hands-on exposure to Qlik Sense, Qlik Cloud, SQL, Snowflake, Microsoft Fabric, Tableau, Apache Airflow, Datadog, Celonis, Azure Active Directory, Jira, and GitHub Projects. I have also contributed to tool and workflow migrations, including the transition from Jira to GitHub Projects.
I am interested in international remote opportunities as a Scrum Master, Agile Delivery Professional, Delivery Lead, or Service Delivery professional within distributed and multicultural organizations.
