Hospitality Receptionist and Guest Services Professiomal

I am a dynamic hospitality professional with a strong background in customer service, guest relations, reception, and room service operations.

I have experience supporting guests in fast-paced environments, handling reservations, billing, check-in and check-out procedures, and resolving service issues efficiently.

I am familiar with hotel operational systems including Opera and Sabre, and I use them to manage reservations, guest needs, and front-desk processes.

My experience includes reception and housekeeping coordination as well as room service operations, including order delivery, amenities, private jet menus, and menu updates.

I enjoy delivering high-quality guest experiences, coordinating with teams, and training new team members. I am a native Spanish speaker with intermediate English and advanced Italian skills.