I am a customer-focused receptionist, patient and client support, and administrative support professional with more than five years of experience across healthcare, customer service, event coordination, and education administration.
I provide welcoming, responsive front-line support through phone, email, in-person, and virtual communication. I am comfortable handling high volumes of inquiries, answering questions clearly and compassionately, resolving concerns, and routing requests to the appropriate person or team.
In healthcare settings, I support patients by managing meal selections according to physician orders and dietary requirements, maintaining accurate documentation, and following privacy, food safety, and service procedures. I work effectively with multidisciplinary teams to ensure timely follow-through.
My administrative experience includes scheduling appointments, maintaining records, preparing reports and correspondence, coordinating communications, and managing client schedules and event documentation. I am organized, detail-oriented, and dependable when balancing multiple time-sensitive priorities.
I am proficient with Google Workspace and Microsoft Office tools, quick to learn new software and workflows, and committed to confidentiality and professionalism. I am seeking full-time opportunities where I can serve as a reliable first point of contact for patients, clients, families, or customers.
