Industrial Engineer and Supply Chain Analyst

I coordinate with internal departments and suppliers to resolve incidents and ensure operational process continuity. I monitor operations and documentation, identify deviations, and complete the actions required for resolution.

I respond to stakeholder inquiries with clear and timely information, manage multiple priorities in a dynamic environment, and prepare and update reports for operational and indicator tracking. I use digital tools and internal systems to record, query, and update information.

I coordinated across departments to manage requirements, resolve operational deviations, and ensure compliance with established plans. I identified and analyzed incidents and followed them through to resolution.

I managed simultaneous requests and priorities while maintaining attention to detail and meeting deadlines. I prepared reports and analyses to monitor process performance and maintained information in ERP systems and management tools.

I coordinated regional and national distribution, contributing to a 98% on-time delivery rate. I designed routing plans that increased transport utilization and reduced logistics costs.

I implemented billing improvements that reduced errors and response times. I also managed reverse logistics through document control and effective reconciliation with clients.

I administered inventory for more than 1,000 SKUs and achieved 99% accuracy in cycle counts. I reconciled physical inventory with SAP system records and corrected critical deviations.

I coordinated donations and special outbound shipments with Marketing and Human Resources. I also supervised nonconforming products to ensure final disposition complied with internal policies.

I coordinated, prepared, and dispatched orders to branches, achieving 95% on-time fulfillment. I controlled the receipt of imports into the warehouse to ensure traceability.

I analyzed national stock levels to support timely supply availability and conducted monthly inventories with product traceability and controls.

Master's degree in Business Intelligence and Big Data, currently in progress.

Bachelor's degree in Industrial Engineering.

Advanced English course.

Digital Prospecting and Appointment Setting course.