I am a junior project and event operations professional with hands-on experience coordinating logistics, resources, and on-site execution for large-scale events in Madrid.
I have developed strong organizational and problem-solving abilities in fast-paced environments, where I manage multiple priorities, adapt to last-minute changes, and help teams meet strict deadlines.
My background also includes customer experience, retail operations, inventory management, and high-end hospitality service. I am comfortable resolving issues in real time while maintaining high service and operational standards.
I work collaboratively with diverse teams and bring a practical, detail-oriented approach to event setup, stock processes, customer requests, and daily operational goals.
I am currently building my project management knowledge through Coursera training, including the Google Project Management Certificate. I am interested in transitioning into project management roles within the cultural and entertainment sector.
I am fluent in Spanish and English and am motivated to create impactful experiences through effective coordination, planning, and team collaboration.
Provided premium customer service in a high-pressure restaurant environment, managing multiple tables while maintaining service quality, efficiency, and attention to detail.
Handled customer requests and resolved issues in real time to ensure a high-quality dining experience.
Coordinated logistics and on-site operations for large-scale events in Madrid. Supported teams in delivering timely, high-quality event execution.
Managed resources, contributed to efficient setup processes, and adapted to last-minute changes in fast-paced environments with strict deadlines.
Delivered high-quality customer experience in a high-volume retail environment and resolved customer issues efficiently to support satisfaction and retention.
Supported daily store operations, including stock management and visual standards, while collaborating with colleagues to achieve sales and operational goals.
Managed inventory processes across retail and furniture environments, ensuring stock accuracy and supporting efficient replenishment activities.
Used digital tools to track inventory and identify opportunities to reduce operational inefficiencies.
Google Project Management Certificate, Project Management
In progress.
Foundations of Project Management, Project Management
Completed project management foundations course.
Higher Technician, Social Integration
Bachelor's Degree, Humanities
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