I am a personal banking officer and Political Science undergraduate based in Barcelona, with experience in client-facing operations, administration, financial services, and institutional relations.
I advise retail banking clients on financial products and services, manage daily operational processes, resolve customer incidents, and work toward commercial and quality targets. I am comfortable working in fast-paced environments that require accuracy, discretion, and strong customer service.
I have also co-founded a start-up, where I lead day-to-day operations and manage relationships with institutions and partners. This experience has strengthened my ownership mindset, organisational skills, and ability to coordinate multiple stakeholders.
My administrative experience in hotel front-office roles includes managing bookings, guest records, correspondence, documentation, check-in and check-out processes, and incident resolution during peak seasons.
Alongside my professional work, I serve in leadership roles within Young European Federalists, coordinating teams and activities and representing the organisation before public institutions, political parties, and partner organisations.
I am seeking a remote role with an international company in operations, compliance, or client services. I am fluent in Catalan, Spanish, and English, and bring an analytical, results-oriented approach to my work.
Advise retail clients on financial products and services, providing tailored recommendations based on their needs.
Manage daily banking operations and resolve customer incidents end to end. Sell savings, investment, insurance, and lending products while working toward monthly commercial, quality, and sales KPIs.
Co-founded the company and lead its day-to-day operational activities.
Manage relationships with institutions and external partners, supporting organisational coordination and business development.
Managed bookings, check-in and check-out records, and guest incidents during the peak season.
Coordinated with the operations team and provided administrative support through correspondence, email and telephone enquiries, and documentation management.
Provided administrative documentation support and direct assistance to the hotel management team.
Delivered front-office and client-facing service in a hospitality environment.
Lead internal management activities for a youth organisation focused on European politics, coordinating teams and organisational activities.
Represent JEF Spain before public institutions, political parties, and partner organisations, maintaining institutional relationships and supporting advocacy initiatives.
BA, Political Science and Public Administration
Currently pursuing a Bachelor of Arts degree in Political Science and Public Administration.
Spanish Baccalaureate, Social Sciences
Completed Spanish Baccalaureate studies with a focus on Social Sciences.
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