Full Stack Developer

Full Stack Developer building SaaS products, CRM systems, dashboards, and AI-assisted web applications using React, Next.js, TypeScript, Node.js, Supabase, PostgreSQL, and REST APIs. Developed multi-tenant applications with authentication, RBAC/RLS, database integrations, subscription workflows, and responsive interfaces. Built projects including FlowDesk, a multi-tenant CRM SaaS with 9 core modules, and Graft Clinic, a modern responsive web platform. I also use AI-assisted development tools for coding, debugging, refactoring, documentation, and problem solving, while reviewing and validating generated solutions.

Provide customer support through phone and digital communication
channels.
Identify customer needs and recommend appropriate products and
services.
Build strong customer relationships while ensuring a positive customer
experience.
Meet productivity and quality targets in a fast-paced environment.

Managed customer accounts, business operations, and CRM records while
ensuring accurate documentation.
Negotiated payment arrangements, resolved customer inquiries, and
maintained compliance with company policies and SLAs.
Supported customer acquisition initiatives, financial analysis, and
operational reporting.
Collaborated with cross-functional teams to improve operational efficiency
and customer satisfaction.

Delivered customer onboarding and product training to ensure successful
platform adoption.
Managed customer accounts, providing ongoing support and relationship
management.
Developed customer retention strategies to improve engagement and
long-term satisfaction.
Worked closely with internal teams to resolve issues and enhance the
customer experience.