I am a results-driven ICT and technology sales professional with more than 15 years of experience in telecom, IT services, digital innovation, and enterprise account management. I combine commercial acumen with technical knowledge to develop solutions that create measurable business value.
I specialize in strategic account management, B2B sales, business development, and consultative selling. I build trusted relationships with C-level stakeholders, identify technology gaps, and translate client needs into tailored ICT, cloud, and digital transformation solutions.
Throughout my career, I have managed revenue portfolios, sales pipelines, contract negotiations, and account expansion initiatives. I have consistently focused on upselling, cross-selling, customer retention, profitability, and customer satisfaction.
I also bring leadership experience from coordinating multidisciplinary teams and delivering digital and web development projects from infrastructure through deployment. My approach is hands-on, collaborative, and focused on aligning sales, marketing, operations, and technical teams around client outcomes.
I am available immediately for full-time opportunities and willing to travel. I am interested in roles where I can contribute to enterprise growth, innovation strategy, ICT solution sales, and long-term client success.
Built and maintained trusted relationships with C-level executives at large enterprise clients as the primary liaison for strategic and operational initiatives.
Designed tailored ICT solutions, identified upselling and cross-selling opportunities, and executed market-aligned revenue growth strategies. Negotiated contracts, monitored customer satisfaction through NPS feedback, and collaborated with sales, marketing, operations, and technical teams.
Managed portfolio revenue and pipeline metrics while identifying client technology gaps and recommending relevant ICT solutions.
Expanded service adoption within existing accounts, prepared and presented commercial proposals, and drove business growth through structured action plans and relationship management.
Managed corporate client accounts with responsibility for retaining and growing portfolio revenue.
Conducted business needs assessments, presented tailored solutions, negotiated new service contracts, and coordinated internal teams to support seamless deal closure.
Designed and implemented client-focused digital projects within defined budget and scope requirements.
Managed multidisciplinary teams of developers and designers and delivered projects on time for clients including Mercado, GRGRUPO, VARIGLOG, AMPLA, and DYFRY.
Defined operational processes to improve delivery timelines and project execution.
Led end-to-end web development projects, covering infrastructure, development coordination, and deployment.
Created user interface designs, user manuals, and product use cases.
Contributed to product usability and interface-related documentation.
Managed corporate web infrastructure and developed company websites.
Supported the organization’s online presence through website development and infrastructure administration.
Delivered instruction in data processing.
Supported learners in developing foundational data processing knowledge and practical skills.
Bachelor of Science, Information Technology Management
BSc in Information Technology Management.
BTEC, Engineering
BTEC in Engineering.
Infrastructure Specialist Certification, Infrastructure
Cisco HACKONE Infrastructure Specialist certification.
Certified Implementation Specialist, Oracle WebCenter Content 11g
Oracle WebCenter Content 11g Certified Implementation Specialist.
Pre-Sales Certification, Oracle WebCenter Content 11g
Oracle WebCenter Content 11g Pre-Sales certification.
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