B2B Software Sales Specialist

Manage B2B sales activities for SMB and enterprise clients across the Balkan region, supporting the evaluation and adoption of Microsoft-based business solutions and digital transformation services. Own the full sales cycle, including account research, prospecting, qualification, discovery, solution presentations, follow-ups, commercial discussions, and opportunity progression.

Conduct discovery discussions with business stakeholders to identify operational challenges, priorities, and technology requirements. Position Microsoft Dynamics 365 and Microsoft Cloud solutions, coordinate with technical and consulting teams, maintain CRM and pipeline reporting, and support complex consultative sales cycles involving multiple decision-makers.

Consistently generated 5–7 qualified meetings monthly against a target of 3, contacted approximately 100 target companies per month, and introduced more than 700 target companies through research. Contributed to three closed deals valued between EUR 9K and EUR 50K, supported a EUR 100K opportunity, and participated in enterprise implementation opportunities valued at EUR 5M–10M.

Managed sales activities, customer relationships, business development, and daily team operations in a growing commercial environment. Identified business opportunities through outreach, networking, referrals, and market research, while delivering tailored product and solution presentations based on customer needs.

Maintained CRM accuracy, monitored sales and pipeline performance, and collaborated with cross-functional teams to support revenue growth and operational performance. Managed and coordinated a team of three employees through task allocation and scheduling.

Contributed during a period in which the company achieved 120% revenue growth between 2024 and 2025 and the sales team expanded by approximately three times.

Supported commercial operations, sales activities, supplier relationships, reporting, and day-to-day business management. Assisted B2B and B2C sales operations and customer relationship management.

Prepared and presented regular operational and business reports, coordinated employee schedules and daily workflows, and supported inventory, order logistics, and storage management.

Delivered direct sales and customer service, identifying customer needs and recommending appropriate products and solutions.

Built foundational experience in sales communication, negotiation, customer engagement, and needs-based selling.