Claims Administrator

Capture medical claims submitted through Snap & Send and process paper claims accurately.

Convert world currencies using European Central Bank rates while maintaining accurate claims records.

Equalised dividends and distributed payments equally among creditors.

Processed payouts and refunds through intranet software and terminated or closed cases for clients in long-term arrears.

Drafted and compiled legal documents including founding affidavits, indexes, notices of motion, notices of setdown, draft orders, and powers of attorney.

Sent supporting affidavits to clients, researched magistrate court jurisdictions in South Africa, updated National Credit Regulator records, and prepared legal packs for Cape Town legal consultants.

Created client profiles in CRM using personal and banking information and assessed client affordability before budget approval.

Allocated income, expenditure, fees, and monthly expenses; reviewed supporting documents; handled certificates of balance and proposals; and liaised with Cape Town account managers.

Worked on a freelance, intermittent basis as a data entry operator.

Supported data capture and administrative processing activities.

Completed secondary school education and obtained a passing Higher School Certificate result.

Completed School Certificate studies with a passing result.