Senior Director of Marketing Strategy, Analytics and Account Management Spring Green
Led marketing strategy, analytics, and account management for a multi-market organization. Drove more than $100M in system revenue growth from a $53M base in under six years by improving coordination between marketing and account teams and optimizing seasonal local campaigns.
Managed more than $10M in multichannel campaigns across 120+ local markets and a $3M centralized advertising fund. Developed a three-year marketing and technology roadmap, improved website traffic by 50% and lead conversion by 35%, increased customer acquisition by 50%, and improved national call-center sales conversion by more than 90% through KPI dashboards and performance reviews.
Partnered with the COO to restructure marketing and IT teams, recruiting 15+ leadership and specialist roles and improving team performance by 60%. Led customer data platform implementation to automate audience generation, cross-channel journeys, attribution reporting, and dynamic personalization.