Business Operations Manager NTT DATA (formerly NTT Limited / Dimension Data)
Designed and executed category management and strategic sourcing initiatives across regional technology procurement operations. Improved supply continuity, procurement governance, and operational efficiency through structured sourcing strategies.
Led complex supplier negotiations, supplier rationalization, contract optimization, back-to-back warranties, and SLA arrangements supporting RFP and RFQ opportunities. Generated recurring annual savings exceeding USD 500K.
Implemented supplier lifecycle management, KPI tracking, contract compliance processes, and workflow redesign. Partnered with Finance, Sales, and Operations on growth, margin, and forecasting initiatives, reducing operational cycle times by 50%.