Administrative Analyst

I manage HR and administrative processes, including payroll and wage processing, employee onboarding and offboarding, vacations, garnishments, deductions, and social security contributions. I also support invoice, payment, operating-budget, expense, and accounting-allocation control.

I prepare tender documentation and manage administrative processes with suppliers. I create internal reports on costs, service consumption, license expirations, and warranties, and maintain due-date tracking calendars to support operational continuity.

I provide first-level technical support and quality assurance support by reporting and tracking incidents in Azure DevOps. I also use cloud collaboration platforms to organize and share documentation, forms, contracts, and team updates, and support recruitment and candidate preselection activities.

I worked as a cashier and customer service representative, assisting customers with purchases, payments, and service requests.

I handled front-line operations while maintaining accuracy, organization, and a customer-focused approach in a fast-paced retail environment.

I provided cashier and customer service support in a retail environment, processing customer transactions and addressing inquiries.

This role strengthened my communication, attention to detail, responsibility, and ability to work effectively with customers and team members.

I worked in cashier and customer service functions while also supporting Human Resources administrative activities.

I assisted with daily operational tasks, customer interactions, and administrative coordination, developing foundational experience in service, teamwork, and HR support.

Completed Higher Technical Degree in Administration.

Completed Higher Technical Degree in Data Science and Artificial Intelligence.

Completed Internal Auditor ISO 9001 certification.