Jennifer Jones
Jennifer Jones

Creative Operations and Project Management Lead

Open to offers · Member since 21 Sep 2026
Location
United States
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Senior

About

Professional summary

I am a creative operations, logistics, and project management leader with experience supporting creative businesses, live events, e-commerce operations, and brand partnerships.

I build operational infrastructure, improve processes, and develop management structures that help teams deliver complex work efficiently. My work includes strategic planning, hiring, client onboarding, internal communications, and workflow optimization.

I have led end-to-end experiential and event projects for major brands and audiences, coordinating designers, fabricators, vendors, artists, and stakeholders across multiple locations and time zones.

I bring experience in marketing, social media, customer service, sales, e-commerce, supply chain operations, and artist relations. I am comfortable managing projects from early concept development through production and final delivery.

I have helped early-stage creative companies streamline project tracking and communication, improving team efficiency and delivery speed. I also have experience managing accounts payable, logistics platforms, and customer-facing operations.

I am motivated by empowering creatives and entrepreneurs through practical operational support, strong coordination, and thoughtful project leadership.

Skills

24 capabilities

Tech stack & tools

Working toolkit

Experience

Career history

Creative Operations Consultant Biz Nanny Consulting

Provide creative operations consulting focused on empowering creatives and entrepreneurs through operational support.

Develop operational strategy, processes, infrastructure, management structures, and project workflows to improve team efficiency and delivery.

Operations and Logistics Manager TCG Footwear

Led sales, e-commerce, customer service, product logistics, and accounts payable operations.

Optimized the supply chain using Shopify, ShipStation, and Stitch Labs, contributing to a 40% improvement in customer satisfaction.

Director of Marketing & Brand Partnerships The Viper Room

Directed the marketing department to meet budget goals and increase venue revenue.

Secured more than $50,000 in brand partnerships with Rock Revival and Airbnb and implemented social media strategy across Facebook, Twitter, and Instagram.

Experiential Design Project Manager Industrial Utopia/CMG Productions

Led end-to-end project management for Red Bull and Heineken activation work at the Formula 1 Miami Grand Prix.

Coordinated a global team of designers, fabricators, and brand stakeholders to deliver an on-brand experiential space for more than 50,000 attendees on an accelerated eight-week timeline.

Content Producer Urbain Studios

Managed full-cycle production for creative projects from concept development through final delivery.

Coordinated cross-functional teams across time zones to maintain brand consistency and deliver work on schedule for multiple high-profile clients.

Operational Development Consultant Sol Selectas Records & Camera Ready

Designed and implemented operational workflows and management structures for early-stage creative startups.

Streamlined internal communication, project tracking, and client onboarding to improve team efficiency and accelerate project delivery.

Event Production and Artist Relations TEDxAmsterdam, Summit Series & Refinery29

Curated talent and managed artist relations for major live events.

Coordinated complex logistics and multiple stakeholders to deliver seamless, high-profile experiences for audiences of more than 2,000 attendees.

Education

Learning history

Arizona State University

B.A., Interdisciplinary Studies, Media & Communications

Bachelor of Arts in Interdisciplinary Studies with a focus on Media and Communications.

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