Backend & Infrastructure Engineer

• Optimized the conversational flows of a production Dialogflow agent, raising user retention from 40% to 65% and directly increasing billable calls.
• Built backend applications and webhooks in TypeScript, integrating external APIs and services.
• Designed conversational agents with Google Dialogflow, defining architecture and integrations.
• Deployed and maintained production applications with D
ocker and Kubernetes.
• Work in direct contact with the client: I gather requirements, present progress and bring their feedback back into development. The solution feeds on that input, so every iteration comes out of what the client sees and uses.

• Built a Payment Service Provider from scratch in TypeScript: transfers, virtual accounts, reconciliation and webhooks.
• Joined the founding team as a backend developer and ended up covering design and architecture, supporting the area's growth from 2 to 8 developers.
• Designed the architecture of the platform's solutions, weighing technical alternatives with the team and defining how they were implemented.
• Owned API design and development across multiple products, from the PSP to client-facing applications, in Node.js and Go.
• Developed new products on serverless architecture in AWS (Lambda, API Gateway, S3, SQS, Dynamo DB), adding Go to the stack and infrastructure with Serverless Framework.

• Improved CI/CD pipelines in GitLab, adding security measures and cutting deployment times by 40%.
• Owned the company's entire cloud infrastructure on GCP: GKE, App Engine, databases, networking and connectivity, with IaC in Terraform.
• Implemented connectivity with external providers: VPN, VPC, subnets and proxies.
• Built the observability stack from scratch with Prometheus, Grafana and Fluentd, centralizing metrics and logs.

Worked as a .NET Developer.

No additional responsibilities or technical details were provided in the resume.

Completed coursework through the fourth year.