Strategic Partnerships & GTM Leader | Cloud, SaaS, Hosting, Open Source

Manage a portfolio of more than 500 VIP and enterprise accounts across North America, driving five-figure monthly recurring revenue growth through renewals, upgrades, and account expansion. Maintain approximately 90% success across quoted renewal, upgrade, and expansion opportunities within six months.

Built and tested targeted partner outreach around major international events, converting agency and MSP outreach into meetings or replies with clear next steps at an approximate 80% rate. Translate between clients, partners, and technical stakeholders to resolve complex issues and advance long-term growth.

Supported organizational restructuring by training 19 incoming customer success managers, transferring customer knowledge, documenting processes, and assisting cross-team transition efforts. Integrated AI-enabled workflows into research, meeting preparation, follow-up, and account planning.

Expanded company go-to-market strategy by identifying web hosting as a strategic market beyond the initial base of major WordPress hosting partners. Opened access to new customer segments and developed scalable partner-led distribution opportunities.

Led native WP Toolkit integration distribution through cPanel and Plesk, extending reach across hosting ecosystems serving millions of websites. Managed the cPanel and Plesk partner initiative from business case and RFP development through agency selection, testing, rollout, and launch.

Redesigned onboarding processes, reducing applicant-to-approval time from roughly 10 months to three weeks for a flow handling approximately 1,000 to 2,000 applications per month while maintaining quality standards.

Sourced approximately 80% of qualified M&A opportunities that ultimately closed, including six- and seven-figure transactions. Built trusted relationships across hosting providers, agencies, partners, and community stakeholders to generate strategic opportunities and market visibility.

Turned major industry events into strategic go-to-market campaigns, frequently booking more than 85 meetings around major events such as CloudFest to improve executive access, partnership development, and event ROI. Extended this strategy across dozens of international events annually.

Supported product adoption through speaking, partner engagement, and visibility for native Plesk and cPanel integrations.

Completed April 2025. Top 1% of cohort.