I am an administrative professional with experience in billing, payments, collections, current account monitoring, document management, and support for accounting and administrative teams.
I handle invoice and receipt processing, payment registration, account statement follow-up, accounting reconciliations, and the accurate updating of operational information in spreadsheets and management systems.
I have worked in administrative roles across engineering, education, distribution, retail, and service environments. My experience includes customer service, cash register operations, records management, filing, and internal coordination.
I use Tango, Zoho, Microsoft Office, and Google Workspace to organize information, support daily operations, and maintain clear communication through email and WhatsApp Business.
I am currently pursuing a Higher Technical Degree in Labor Relations. I bring organization, autonomy, attention to detail, and strong task follow-up to administrative work.
Manage and follow up on payments and collections, including receipt and registration of supporting documents, payment accreditation, receipt issuance, and account statement monitoring.
Record operations and perform accounting reconciliations using Tango. Update spreadsheet information, manage email and WhatsApp Business communications, and provide operational support to accounting and administrative teams.
Managed and controlled billing, payment, and collection processes. Issued and entered invoices in ARCA, received and registered supporting documents, and monitored account statements.
Handled student billing through Zoho, maintained spreadsheet records, managed email and WhatsApp Business communications, and provided administrative support to Coordination and Sales areas.
Received, classified, filed, and digitized institutional documentation. Organized personnel and academic files and researched academic records and related information.
Responded to inquiries by email, managed phone calls, and performed general office administration tasks, including scanning and photocopying documents.
Provided in-person customer service and managed cash register opening, cash counts, and closing procedures. Completed administrative tasks using Microsoft Word and Excel.
Maintained stock records, updated the company website, managed social media interactions, advised customers, and prepared orders for shipment.
Provided front-desk customer service, answered calls, collected information, and managed appointment scheduling. Prepared supplier orders and handled general administrative tasks using Microsoft Office.
Managed social media inquiries, supported customer communications, and performed cash register opening, cash counts, and closing activities.
Higher Technical Degree, Labor Relations
Currently pursuing a Higher Technical Degree in Labor Relations.
Course, Human Resources Assistant
Completed coursework in Human Resources assistance.
Course, Payroll and Wages Processing
Completed coursework in payroll and wage processing.
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