I am an e-commerce and customer support professional with hands-on experience managing online storefront operations, customer inquiries, order processing, and fulfillment tracking. I am particularly interested in remote Virtual Assistant, E-commerce Support, and Customer Support opportunities.
I have independently managed a TikTok Shop Seller Center store, processing more than 30 daily orders while maintaining reliable shipment tracking and listing upkeep. I am comfortable resolving order concerns and communicating clearly with buyers in a fast-paced online retail environment.
I bring strong administrative and organizational skills, including data entry, records organization, calendar coordination, inventory organization, and task management. I am able to prioritize multiple responsibilities independently while maintaining close attention to detail.
My customer-facing experience also includes cash handling, POS transactions, food service, event logistics, and crowd management. These roles strengthened my problem-solving, conflict-resolution, teamwork, and communication abilities.
I am proficient with Google Workspace, Microsoft 365, Trello, Slack, Shopify, TikTok Shop Seller Center, Canva, and online communication tools. I hold a Bachelor of Science in Hospitality Management and am adaptable, dependable, and committed to delivering responsive customer service.
