I am a detail-oriented Virtual Assistant and Executive Assistant with experience supporting real estate, outsourcing, and BPO teams. I specialize in administrative support, calendar and inbox management, appointment setting, lead generation, and customer communication.
I have hands-on experience conducting cold calls and cold email outreach, researching prospects and property owners, qualifying leads, and maintaining organized sales pipelines. I am comfortable working with CRM systems, especially GoHighLevel, to manage records, follow-ups, and workflow information.
In executive support roles, I have coordinated meetings across time zones, prepared documents, organized files, and drafted professional correspondence on behalf of executives. I focus on keeping operations organized and ensuring that client and task information remains accurate and current.
My customer support background has strengthened my ability to resolve account and product inquiries through chat and email. I conduct research to provide accurate solutions and escalate more complex concerns when necessary.
I am proactive, organized, and committed to continuous learning. I am currently expanding my knowledge in social media management, CRM automation, Canva content design, executive virtual assistance, and modern lead-generation techniques.
