I am a commercial and business executive with solid experience in consultative sales, relationship management, business development, and team leadership. My career spans telecommunications retail, financial services, cooperative banking, entrepreneurship, and digital business.
I have managed customer portfolios across individual, corporate, high-net-worth, and agricultural segments. I bring strong capabilities in prospecting, financial solutions, credit, negotiation, closing, retention, and building long-term client relationships.
Throughout my career at Sicredi, I progressed through customer service, corporate business support, rural and high-net-worth business management, and regional business advisory roles. These experiences strengthened my strategic commercial perspective and ability to support different customer and business needs.
As an entrepreneur and restaurant manager, I led an operation with up to 10 employees, overseeing customer experience, sales, suppliers, operations, and commercial and financial decisions. I also have international experience in the United States in tourism, reservations, sales, digital marketing, and real estate.
Currently, I develop, position, and sell digital products, mentoring programs, and services. I manage the full commercial journey, from offer creation and demand generation to communication, customer service, negotiation, closing, and post-sales relationships.
I use generative AI to support research, analysis, content and process structuring, documentation, productivity, and decision-making. I am results-oriented and focused on creating clear commercial strategies, compelling offers, and high-quality customer experiences.