TONY ROBERT
TONY ROBERT

Commercial and Business Executive

Open to offers · Member since 5 Oct 2026
Location
Guarapari, Brazil
Desired salary
Unspecified
Work preference
Remote Only / Full Time, Contract, Freelance
Experience level
Senior

About

Professional summary

I am a commercial and business executive with solid experience in consultative sales, relationship management, business development, and team leadership. My career spans telecommunications retail, financial services, cooperative banking, entrepreneurship, and digital business.

I have managed customer portfolios across individual, corporate, high-net-worth, and agricultural segments. I bring strong capabilities in prospecting, financial solutions, credit, negotiation, closing, retention, and building long-term client relationships.

Throughout my career at Sicredi, I progressed through customer service, corporate business support, rural and high-net-worth business management, and regional business advisory roles. These experiences strengthened my strategic commercial perspective and ability to support different customer and business needs.

As an entrepreneur and restaurant manager, I led an operation with up to 10 employees, overseeing customer experience, sales, suppliers, operations, and commercial and financial decisions. I also have international experience in the United States in tourism, reservations, sales, digital marketing, and real estate.

Currently, I develop, position, and sell digital products, mentoring programs, and services. I manage the full commercial journey, from offer creation and demand generation to communication, customer service, negotiation, closing, and post-sales relationships.

I use generative AI to support research, analysis, content and process structuring, documentation, productivity, and decision-making. I am results-oriented and focused on creating clear commercial strategies, compelling offers, and high-quality customer experiences.

Skills

33 capabilities

Experience

Career history

Entrepreneur | Commercial Strategy, Digital Products and Services Self-Employed

I develop, position, and commercialize proprietary digital products, mentoring programs, and services in a remote digital environment.

I manage the end-to-end commercial journey, including offer development, communication, demand generation, customer service, negotiation, closing, and client relationship management.

I create content strategies, landing pages, platforms, applications, campaigns, commercial proposals, and sales processes focused on clarity, conversion, and customer experience. I apply generative AI to research, analysis, content and process structuring, documentation, productivity, and decision support.

Tourism, Sales, Digital Marketing and Real Estate Professional BlueTravel and Independent Initiatives

Worked in Orlando, Florida, United States, in tourism, sales, digital marketing, and real estate. At BlueTravel, worked in the reservations department, providing customer service and supporting strategic initiatives for approximately one year.

Also developed experience in sales, real estate, digital marketing initiatives, and customer relationship activities. Built multicultural experience and professional adaptability while using functional English with a diverse public.

Business Owner / Manager Own Restaurant

Managed a restaurant operation with a team of up to 10 employees. Oversaw customer service, operational routines, sales, and performance monitoring.

Was responsible for customer experience, team organization, supplier negotiations, and the business's commercial and financial decisions.

Business Advisor Sicredi Univales

Performed commercial and relationship management activities within the cooperative banking system in Mato Grosso and Rondônia, supporting business development and member service.

Worked with portfolios and needs across individual, corporate, high-net-worth, and agricultural customer profiles. Supported teams and branches in regional operations.

Rural / High-Net-Worth Business Manager Sicredi Sul MT

Managed relationships and business opportunities for high-net-worth and rural clients. Conducted prospecting, financial solution advisory, credit-related activities, and negotiations.

Focused on developing customer portfolios and delivering solutions aligned with the needs of rural and affluent market segments.

Customer Service Assistant / Corporate Business Assistant Sicredi Araguaia

Provided customer service, commercial support, and relationship management for cooperative banking clients. Progressed into a business-focused role supporting corporate customer portfolios.

Contributed to account service, commercial routines, and the development of relationships with legal entity clients.

Salesperson / Relationship Consultant Vivo

Provided customer service, sales, negotiation, and relationship management in telecommunications retail.

Recommended solutions suited to customer profiles while working toward commercial targets and sales results.

Education

Learning history

UNEMAT

Undergraduate Studies, Economics

Incomplete undergraduate degree in Economics, with approximately one semester remaining for completion.

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