A Virtual Assistant in Project Coordination and Business Support

I lead end-to-end investigations into unfair trade practice cases, conducting economic analysis and producing research reports that support implementation of the Competition and Fair Trading Act and inform management decisions.

I manage consumer complaint cases from intake through resolution, including interviewing complainants and respondents. I also design market inquiries, maintain the unfair trade practices case database, and improve data accuracy for strategic decision-making.

I draft economic policy papers, management speeches, public education materials, and donor funding proposals. In addition, I organize data for departmental work plans, budgets, and program schedules.

I coordinated cross-functional project activities using Trello, tracked progress, identified risks early, and helped keep a distributed, cross-cultural team aligned.

I managed data entry and financial tracking from Jotform into QuickBooks, supporting accurate reporting and effective handoffs between program and finance teams. I also coordinated project timelines, procurement, vendor relationships, scheduling, correspondence, and event logistics for permaculture training programs.

I contributed to strategic planning and logframe development, aligning activities with organizational objectives and supporting full engagement on digital outreach platforms.

I coordinated financial literacy and climate-smart agribusiness training programs for rural farmers and MSMEs across Southern Africa.

I independently planned and delivered a multi-country staff retreat for teams in Malawi, Zambia, and Namibia, managing travel, accommodation, meeting logistics, procurement, and venue arrangements without scheduling conflicts.

I coordinated international travel and cross-country meetings, facilitated weekly stakeholder meetings through Microsoft Teams, prepared reports and documentation, and supported innovation training and external partnership development.

I led the verification process for more than 2,000 target farmers and cooperatives in the central region, organizing contracts and supporting documentation.

I coordinated reporting and communication between field teams and project leadership to ensure accurate and timely information flow. I also implemented climate-resilient agribusiness strategies and coordinated project events supporting program rollout across multiple communities.