I am a results-driven hotel operations professional with more than seven years of progressive experience across hospitality, administration, procurement, and business operations. I specialize in overseeing daily operations, improving service delivery, and maintaining high operational standards.
I currently manage hotel, apartment, and restaurant operations, coordinating teams, guest services, procurement, inventory, vendors, budgets, and operational reporting. I focus on ensuring smooth service delivery while promptly resolving issues that affect guest satisfaction and retention.
My experience includes staff recruitment, training, supervision, performance evaluation, scheduling, customer relationship management, and cross-functional team coordination. I have supervised teams of more than 30 employees and supported the consistent delivery of brand standards.
I bring strong procurement and sourcing expertise, including vendor assessment, contract negotiation, inventory control, invoicing, billing, and cost management. In a previous procurement role, I helped achieve a 10% cost saving on bulk kitchen and office provisions.
I am comfortable preparing operational reports, budgets, performance updates, financial records, balance sheets, and tax-related documentation. My approach combines attention to detail, problem-solving, communication, leadership, and a commitment to operational efficiency.
I hold a BSc in Urban and Regional Planning and have completed management and professional training through recognized Nigerian institutions. I am seeking opportunities where I can contribute my hospitality operations, administration, procurement, and team leadership experience to business growth.
