Balasubramaniam Natarajan

Technical Project Manager

Open to offers · Member since 9 Oct 2026

Message

Location: Calgary, Canada

Desired salary: Unspecified

Work preference: Remote Only / Full Time, Contract

Experience level: Senior

About

Professional summary

I am a PMP-certified Technical Project Manager and Technology Lead with more than 14 years of IT experience across Canada and India. I specialize in delivering enterprise applications, cloud initiatives, and operational services for large-scale organizations.

I lead end-to-end SDLC delivery, including requirements clarification, estimation, solution design, Agile execution, testing, release planning, production deployment, and operational transition. I am experienced in coordinating distributed cross-functional teams of developers, QA engineers, operations staff, and business stakeholders.

My project delivery strengths include Agile, Scrum, Kanban, backlog prioritization, milestone planning, RAID management, dependency tracking, change management, executive reporting, and stakeholder communication. I have led teams of up to 20 professionals and supported enterprise governance, security, and SOX compliance activities.

I bring a strong technical foundation in C#, .NET, REST APIs, SQL Server, Azure, Git, and CI/CD. My experience includes Azure modernization, API-first and event-driven integration, Azure Service Bus, Azure Data Factory, application monitoring, and application modernization.

I have supported Microsoft enterprise portfolios in professional services and Digital Trust & Safety, delivering application migrations, integration initiatives, release improvements, and production support. I am focused on reliable technical delivery, transparent communication, and continuous improvement across engineering and operations.

Notice period: Immediate

Tech stack & tools

Working toolkit

Development

Docker

Git

GitHub

Languages & Frameworks

React

Experience

Career history

Technology Lead / Technical Project Manager Infosys Limited

Apr 2019 – Jun 2025

Led technical delivery and operational coordination for Microsoft enterprise portfolios across professional services and Digital Trust & Safety. Managed requirements clarification, estimation, sprint and release planning, implementation, testing, deployment, production support, and stakeholder communication for enterprise applications.

Coordinated cross-functional teams of up to 20 developers, QA professionals, operations teams, and business stakeholders. Tracked milestones, delivery risks, dependencies, blockers, change requests, and technical decisions while preparing executive updates, Monthly Business Reviews, and project renewal materials.

Supported six enterprise applications and two Azure migration initiatives, including lift-and-shift and modernization work. Worked with Azure DevOps, Git/TFS, CI/CD workflows, Azure Service Bus Topics, Azure Data Factory, Key Vault, Traffic Manager, and Application Insights to support integration, deployment readiness, monitoring, security, and operational transition.

Sr. DBA / Service Operations Lead Tech Mahindra

Jun 2014 – Apr 2019

Led a nine-member application support team serving enterprise professional services and finance applications. Managed support priorities, escalations, service performance, technical issue resolution, and communication with delivery and business stakeholders.

Coordinated incident, problem, and change management processes with application development, infrastructure, and customer teams. Supported root-cause analysis, production stability, team mentoring, interviews, and performance reviews; received Employee of the Year recognition three times.

Operations Executive / L2 Support Lead Infosys Limited

Jun 2011 – Jun 2014

Supported a portfolio of 14 enterprise applications through production monitoring, incident investigation, change coordination, and L2 application support activities.

Worked with onshore and offshore teams to investigate and resolve technical issues, maintain operational documentation, coordinate service restoration, and support reliable application operations.

Education

Learning history

Sikkim Manipal University

Oct 2013

Master of Science, Information Technology

Master of Science in Information Technology.

Bharathiar University

May 2011

Bachelor of Science, Information Technology

Bachelor of Science in Information Technology.

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Technical Project Manager

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Skills