Junior Developer | Process Automation | Power BI | Applied AI

Developed a damages and losses dashboard to improve visibility of hub KPIs and support leadership decision-making. Built an automation for logging sorting and labeling deviations with real-time updates, accelerating incident handling.

Reduced operational responsibility for damages from 73% to 32% within two months through root cause analysis and operational-flow improvements. Managed inventory and loss control at a high-volume hub processing approximately 500,000 items per month and acted as liaison between Inventory and Operations.

Managed the Quality Management System on a contract at the RPBC Refinery, ensuring compliance with Petrobras requirements and technical standards N-1710, N-381, and N-2064.

Controlled technical documentation through the SIGEM system, maintaining traceability and completion of internal and external records. Monitored compliance indicators and contractual requirements, prepared technical reports, and supported operational risk reduction.

Developed an automation for submitting quality-area requests and produced analytical reports and indicators to support decision-making.

Supported implementation of a Quality Management System model adapted to operational needs, deployed quality tools, and identified opportunities for process standardization and improvement in field operations.

Controlled and maintained the Quality Management System, performing technical analyses for the release of intermediate and finished products.

Performed mock recalls, traceability activities, and compliance tests in accordance with internal and client requirements. Led onboarding, training, and development activities for operational teams, including instructional content and educational videos.

Consolidated and analyzed operational data to create performance reports with KPIs and SLAs for leadership and client stakeholders.

Prepared, reviewed, and controlled operational documentation while providing technical support to client areas. Managed the YourIdea Kaizen tool for receiving, evaluating, and implementing continuous-improvement ideas.

Checked and audited cargo from receiving through shipping, maintaining control of logistics-flow documentation.

Provided cross-functional support to Toll Manufacturing, reverse logistics, inbound, unit, and quality operations.

Worked in logistics operations in Duque de Caxias, supporting day-to-day operational activities.

Developed foundational experience in logistics processes and operational control.

Worked as a Supervisor in Rio de Janeiro, supporting team and operational management activities.

Built early leadership and operational coordination experience.

Degree in Systems Analysis and Development.