AI Automation & Ecommerce Operations | CRM, WhatsApp, Multi-Agent Systems

I build AI-powered operations systems for ecommerce and growth teams: AI agents, CRM, WhatsApp automation, lead qualification, follow-up, customer operations and reporting.

My approach combines product thinking, commercial operations and applied AI. I map the business process first, identify where revenue or execution time is leaking, and then design a measurable automation with clear ownership, safeguards and reporting.

I have built and operated systems for sales, customer service, retention, ecommerce workflows and multi-agent operations, including integrations across WhatsApp, Shopify, CRM and automation tools.

Portfolio: https://soycatalinajaramillo.com