I bring clear written and verbal communication, active listening, patience, and a calm, solutions-oriented approach to customer needs and day-to-day challenges.
Delivered customer-facing service in hospitality settings, responding to guest needs and helping create positive experiences.
Built communication, active listening, service recovery, and interpersonal skills in people-focused, fast-paced environments. Managed competing priorities and handled requests professionally in time-sensitive situations.
Manage communication with clients, collaborators, and partners from initial inquiry through project completion. Coordinate schedules, deliverables, and follow-up across multiple projects.
Resolve logistical and project-related issues using a practical, customer-centered approach. Use email, online platforms, digital tools, and office software to organize information and maintain stakeholder alignment.
Communicated with diverse participants and international partners across cultural exchange programs in Tanzania, Nigeria, Kazakhstan, and the Balkans.
Coordinated schedules, travel logistics, communications, and program delivery across stakeholders and time zones. Adapted communication for different audiences while managing changing plans and practical challenges.
Coordinate project communications, creative collaborators, promotional activities, and distribution-related tasks for a documentary project.
Support project organization and stakeholder coordination across creative and promotional workstreams.
Spanish Studies, Spanish
Spanish language studies.
Mind-Body Wellness Coach, Mind-Body Wellness
Training in mind-body wellness coaching.
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