Hamida EL IMLAHI
Hamida EL IMLAHI

Sales Manager

Actively looking · Member since 12 Oct 2026
Location
Casablanca, Morocco
Desired salary
Unspecified
Work preference
On-site / Full Time
Experience level
Lead

About

Professional summary

I am an experienced sales leader with more than 22 years of experience in sales management, channel distribution, and team leadership at Dell Technologies. I have led commercial teams serving Spain, Italy, and Iberia from Casablanca.

I specialize in managing team performance, organizing daily operations, setting priorities, and improving internal processes. I have managed teams of up to 23 people and supported their professional development through coaching, training, performance reviews, and career planning.

I bring a collaborative and empathetic leadership style. I value active listening, employee wellbeing, and clear communication, while maintaining a strong focus on business objectives, customer service quality, and operational results.

My background includes outbound sales, small and medium business sales, channel and distribution sales, account management, sales coaching, and team supervision. I am comfortable with recruitment, onboarding, workforce planning, reporting, and cross-functional coordination.

I have also managed the launch and growth of the APOS (After Point of Sales) project, initially for Spain and later for Italy. This involved handling project complexities, building visibility through reporting, and supporting the development of APOS and POS teams across EMEA.

I am a native Arabic and Spanish speaker, fluent in French, and operational in English. I am seeking a leadership opportunity where I can apply my sales management expertise, people-development skills, and customer-focused approach.

Skills

31 capabilities

Experience

Career history

IBERIA Channel & Distribution Sales Manager Dell Technologies

Led a 10-person sales team, including recruitment, onboarding, training, coaching, task allocation, and schedule management. Coordinated daily team activities and ran weekly meetings to monitor progress on ongoing projects.

Implemented internal procedures to improve customer service quality and accelerate problem resolution. Collaborated with managers, leadership, and cross-functional teams to achieve shared business objectives and support employee development.

Spain & Italy Outbound Sales Manager Dell Technologies

Managed a 23-person outbound sales team supporting Spain and Italy. Directed daily operations, assigned work, managed schedules, monitored performance, and maintained focus on team targets.

Established internal service-quality procedures, led annual performance reviews, supported career progression and training needs, and collaborated with other teams on shared sales initiatives.

Spain Small and Medium Business Sales Manager Dell Technologies

Managed a 23-person small and medium business sales team, overseeing recruitment, training, work organization, and employee development. Led multidisciplinary teams and facilitated project and working-group activities.

Conducted annual reviews, supported career development and training plans, and partnered with management and other teams to achieve common objectives. Helped drive change management and team adoption of new practices.

Spain BTB (Be on the Box) Supervisor Dell Technologies

Supervised, coached, and evaluated a sales team of 10 to 12 employees. Monitored performance, objective attainment, workflow, staffing schedules, and compliance with operational procedures.

Organized regular team meetings to communicate priorities and engage employees. Coordinated with managers and executives to optimize daily operations, manage unexpected issues, and maintain production targets.

Spain Consumer and Small Business Sales Coach Dell Technologies

Delivered individual and group coaching to support employee confidence, motivation, and professional progress. Designed targeted exercises and adapted coaching approaches to different people and situations.

Facilitated coaching sessions focused on achieving professional objectives, including preparation for new roles and return-to-work transitions. Supported team engagement and capability development.

Spain Sales Account Manager (Small Business) Dell Technologies

Prospected for new customers and developed business opportunities to increase revenue in the small business segment. Analyzed customer needs and presented solutions tailored to their requirements.

Managed incoming customer requests by phone and email, negotiated commercial proposals, and handled complaints and disputes in line with commercial policy. Participated in team meetings and shared customer feedback.

Education

Learning history

Nuestra Señora del Pilar

Baccalauréat

Completed secondary education in Tétouan.

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