I am an operations and logistics professional with experience coordinating daily activities across customers, drivers, suppliers, and internal teams. I focus on maintaining clear communication, accurate records, and efficient service delivery.
In my current logistics and field operations support work, I coordinate stakeholders, resolve operational issues, monitor service quality, and support reporting activities. I have tracked and coordinated more than 1,000 vehicle transfers.
I also have experience in procurement, project administration, supplier communication, purchasing, and export-related operations. I am comfortable supporting documentation, data management, delivery follow-up, and process improvement.
I use reporting and business tools including Power BI, Excel, Google Sheets, CRM systems, SAP, and Oracle Database foundations to organize information and support decision-making.
I bring a customer-focused mindset developed through customer service experience, along with strong organizational, communication, and problem-solving skills. I speak Finnish fluently and can work professionally in English.
Coordinate daily logistics and operational activities across customers, drivers, suppliers, and internal teams. Serve as a key point of contact, manage operational issues, and ensure timely resolutions.
Monitor service quality, provide stakeholder updates, and maintain operational records, reports, and documentation. Coordinated and tracked more than 1,000 vehicle transfers while supporting process improvement and reporting activities.
Delivered customer support in a fast-paced environment and resolved customer inquiries and service-related issues.
Maintained strong communication standards and a consistent focus on service quality.
Bachelor of Business Administration, International Trade
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