I am a strategic revenue and alliance operations executive with more than 20 years of experience building and selling to global partner ecosystems, leading enterprise go-to-market programs, and scaling cloud and AI-powered customer experience solutions.
I specialize in strategic alliances, system integrator and service-provider partnerships, vertical market expansion, and joint co-sell strategies. My experience spans financial services, healthcare and compliance, retail, telecommunications, and other regulated enterprise environments.
I personally lead complex cloud migration and UCaaS/CCaaS sales pursuits, partnering with C-suite stakeholders and cross-functional teams across sales, product, engineering, legal, and operations. I am experienced in deal desk governance, pipeline analytics, contract negotiation, and sales enablement.
At Ooma, I transformed a sales channel to focus on service providers, while targeting and landing the first ILEC service provider to integrate and sell Ooma's service suite. At Dubber, I helped drive 180% year-over-year revenue growth in FY24 and 140% in FY23 through strategic service-provider and SI partnerships for enterprise Voice AI solutions. At TELUS, I led the RingCentral partnership and supported landmark, multi-year enterprise agreements and large-scale cloud migrations. Deep knowledge in creating and executing the sell-to, sell-through and sell-with (co-sell) models.
I bring an MBA in IT/MIS, a CISSP certification, and a track record of transforming sales execution, improving conversion visibility, and creating scalable GTM models that accelerate ARR growth.
Formulated a vertical GTM execution strategy for rural CLEC/ILEC telecommunications and broadband service providers, leveraging BEAD and RDOF funding opportunities.
Directly closed the first ILEC customer in company history through an eight-month strategic pursuit involving up to 30,000 seats. Generated 90% of incoming pipeline leads through targeted GTM execution and outperformed the prior year's total team results by 150%.
Scaled enterprise Voice AI application GTM across North America through strategic system integrator and service-provider partnerships, contributing to 180% year-over-year revenue growth in FY24 and 140% in FY23.
Led global sales enablement and partner onboarding programs to improve differentiation and lead-to-conversion velocity. Established deal desk governance and pipeline analytics for conversion, MQL follow-up, and co-sell attribution, while overseeing enterprise sales motions for cloud-native compliance and AI voice solutions.
Served as executive lead for the RingCentral partnership, Business Connect powered by RingCentral, delivering the highest seat volume and largest cloud migration transactions in TELUS history.
Led cross-functional teams through complex regulated-industry negotiations, securing major multi-year financial-services agreements including a $70M renewal and $62.5M Co-Operators agreement. Turned around sales performance from a 50% target projection to exceeding annual targets within six months through revised sales motions and enablement.
Developed vertical pursuit models that preserved legacy margins while accelerating customer migration to cloud and UCaaS solutions.
Executed cross-domain cloud solution sales strategies and authored the business case for a $150M managed services business operating at a 40% gross margin.
Standardized reporting and pricing visibility across more than 200 enterprise sales engagements, contributing to a 20% year-over-year improvement in team employee engagement.
Drove global carrier and enterprise VoIP market expansion across telecom and enterprise customer segments.
Contributed to business growth that resulted in acquisitions by Comdial Corporation and ePhone Telecom Inc.
Master of Business Administration (MBA), IT/MIS
Bachelor of Science (Honors), Chemistry
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