I am a bilingual Greek-English content and customer support professional with more than 15 years of combined experience in gaming journalism, copywriting, editing, translation, social media, and remote customer service. I create clear, engaging content and manage editorial work from initial idea through publication.
I have built a long-standing career as a writer and critic covering video games, entertainment, film, television, comics, and books. My work includes news, articles, reviews, advertising copy, translations, proofreading, and copy editing for digital publications and client projects.
I also bring hands-on international customer support experience with Booking.com and Supercell Games. I resolve customer and player issues across phone and email channels, provide accurate account and booking information, and work toward high satisfaction and same-day response targets.
As a co-founder, editor-in-chief, and social media manager, I have led editorial direction, publishing schedules, content strategy, and a team of writers. I am comfortable balancing creative quality, deadlines, audience needs, and day-to-day operational responsibilities.
I use WordPress, Canva, CapCut, Adobe Photoshop, Adobe Premiere, Microsoft Office, and modern AI/LLM tools to improve content workflows and production efficiency. I am a native Greek speaker with C2-level English proficiency and have extensive experience working remotely with international audiences and clients.
I deliver freelance writing, copywriting, copy editing, translation, content creation, and video editing services for clients. My work supports content quality, clarity, and audience engagement across digital formats.
I also edit video content for Greek YouTube creators and small business clients, adapting deliverables to their content and communication needs.
I resolved customer inquiries for Booking.com's international user base through phone and email channels, handling an average of 50 contacts per day. I provided accurate booking information, account assistance, and issue resolution.
I maintained customer satisfaction and quality scores above 90% while meeting same-day response targets across multichannel support requests.
I have maintained a continuous byline for Game 2.0 for more than 15 years, making this one of the publication's longest-running contributor relationships. I cover new video game releases and industry-related topics.
I have published more than 100 articles and reviews, providing critical analysis and editorial content for the outlet's audience.
I provided email-based customer support for Supercell Games, focusing on player issues related to Clash of Clans. I supported a global player base and handled inquiries with clear, accurate communication.
My work involved resolving player concerns while following support processes and maintaining a helpful customer experience.
I co-founded Extrahype.com and led a team of five writers as editor-in-chief. I oversaw editorial direction, publishing schedules, and the quality of published content.
I wrote English-language news, articles, and reviews on entertainment and pop culture, while also directing content strategy and managing social media activity.
I translated and edited copy for IGN Greece and wrote news, articles, and reviews covering the entertainment and video game industries.
My responsibilities combined content writing, localization, editing, and critical coverage for a major digital media publication.
I wrote news, reviews, and feature content for Comicdom, covering new comic book releases and industry developments.
I created editorial content designed for readers interested in comics, popular culture, and entertainment news.
I wrote advertising copy for multiple client companies at the digital creative agency Walk in The Park. I supported client communications through concise, audience-focused promotional content.
I also managed social media accounts, contributing to ongoing brand communication and digital engagement.
In my early career, I translated English-to-Greek content, edited copy, and reviewed video games for GamersUniverse.com. I also developed writing and editorial experience for print and online publications.
I managed communications with companies and clients regarding advertising placements at Critics.gr and wrote articles and columns for print magazines at Agnosto Publications.
IT Applications & Multimedia Specialist, IT Applications and Multimedia
Completed specialist education in IT applications and multimedia.
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