Magdalene Maingi
Magdalene Maingi

Senior Executive Assistant and Operations Professional

Open to offers · Member since 20 Oct 2026
Location
Nairobi, Kenya
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Senior

About

Professional summary

I am a Senior Executive Assistant and operations professional with over nine years of experience supporting founders, executives, and cross-functional teams. I provide high-level administrative, operational, and client-facing coordination in fast-paced environments.

I specialize in complex calendar management, multi-time-zone scheduling, inbox triage, executive communications, stakeholder coordination, and end-to-end travel planning. I am comfortable managing sensitive business, personal, nonprofit, real estate, and family-office priorities with discretion.

In my current remote role, I partner with a CEO and co-founder to manage workflows, correspondence, research, project tracking, meetings, and follow-through. I create organized systems that protect executive focus time and ensure deadlines and commitments are met.

I bring strong operational experience from managing multi-branch business operations, including scheduling, payroll, budgeting, recruitment, training, reporting, and SOP development. My systems and process improvements have contributed to measurable cost reduction.

I am proficient with modern collaboration, productivity, CRM, and project-management platforms, including Google Workspace, Microsoft 365, Notion, Asana, Trello, Monday.com, HubSpot, Salesforce, and Zapier. I work effectively in remote, US-time-zone-aligned environments.

I am known for sound judgment, clear communication, systems thinking, confidentiality, and dependable execution. I am committed to helping leaders and organizations operate efficiently through proactive support and disciplined follow-through.

Skills

20 capabilities

Tech stack & tools

Working toolkit

Collaboration

Communications

Marketing and Sales Tools

Experience

Career history

Executive Assistant Athena

Provide executive and operational support to a CEO and co-founder across business, real estate, nonprofit, and family-office priorities. Act as a central coordination point for internal and external stakeholders and manage executive communications through email, WhatsApp, and Missive.

Manage complex multi-time-zone calendars, inbox workflows, travel planning, meeting logistics, research, briefings, and action follow-through. Build task-intake and project-tracking systems in Notion and Google Workspace, while supporting expense, invoice, recruitment, event, and sensitive personal-business workflows.

Executive Assistant The Kikwetu Foundation

Managed the official inbox and cross-functional calendars, scheduled meetings, tracked deadlines, and coordinated timely communication across departments.

Prepared executive summaries, reports, meeting notes, memos, and project documentation. Monitored timelines, flagged potential delays or compliance concerns, maintained Google Drive records, and coordinated travel and meeting logistics.

Executive Virtual Assistant Mr Patel Shah

Managed a high-volume, multi-time-zone executive calendar and prepared agendas, meeting notes, meeting materials, and action-item follow-through.

Coordinated travel itineraries including flights, accommodation, ground transportation, and traveler communications. Liaised with stakeholders and maintained secure executive files, organized digital workspaces, and communication records.

Operations Manager Lovely Fay Laundromats

Led multi-branch operations covering staff scheduling, payroll, supplies, budgeting, recruitment, training, and financial reporting.

Developed standard operating procedures, digital records, and internal reports that contributed to a 20% reduction in operating costs. Also managed executive scheduling, travel coordination, strategic planning sessions, and operational follow-through.

Front Office Administrator Sentrim Hotels & Lodges Operation 680 Ltd

Managed high-volume guest inquiries, bookings, calls, data entry, confidential records, and front-office administration in a fast-paced hospitality environment.

Supported client onboarding, issue resolution, and professional communication for walk-in and virtual guests while maintaining organized administrative records.

Education

Learning history

Mount Kenya University

Bachelor of Science, Hospitality Management

Graduated with Second Class Upper Division.

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