I am an administrative professional with strong organizational skills and experience supporting corporate processes, small businesses, and entrepreneurs. I am proactive, detail-oriented, and focused on providing timely and professional support.
I have experience managing institutional agendas, organizing physical and digital files, maintaining inventories, and handling administrative documentation. I am comfortable coordinating tasks and ensuring operational activities are completed efficiently.
I have supported customer service operations through email, text messages, phone calls, PQRS management, quotations, general information requests, cross-selling, and payment support. I value clear communication and excellent client service.
My background also includes payroll support, accounting assistance, human resources processes, recruitment support, affiliations, fiduciary procedures, and collection communications. I can adapt to different administrative and service environments.
I use office productivity tools and digital channels to improve workflows, manage information, and support social media activities. I am interested in administrative management, customer service, human resources, and digital content.
I am a native Spanish speaker with intermediate English and basic Turkish. I am motivated to continue growing professionally while contributing organization, communication, and problem-solving skills to a team.
