I am a bilingual English-Spanish professional with extensive experience in international hospitality, VIP guest relations, and cross-cultural communication. I deliver clear, culturally appropriate support to international clients in fast-paced and high-pressure environments.
I have managed premium guest services and international operations at Santiago International Airport, supporting global travelers, franchise partners, and high-profile clients. My work has required discretion, strong judgment, and consistent adherence to confidentiality and data ethics standards.
I specialize in real-time linguistic facilitation, consecutive interpretation, sight translation, active listening, and conflict resolution. I am comfortable bridging communication gaps for Limited English Proficient individuals while ensuring information is accurate, clear, and context-specific.
My operational background includes customer relationship management, vendor and partner coordination, quality standards, service compliance, and multi-outlet administration. I use digital tools and web-based communication platforms to maintain efficient and responsive client service.
I am a native Spanish and Arabic speaker with fluent English and advanced Portuguese and French proficiency. I maintain a private, quiet, secure home office with high-speed internet and am prepared to provide reliable remote audio and video interpretation support.
