I am a Virtual Assistant and Administrative Support Professional with experience supporting executives, clients, and operational teams.
I manage calendars, inboxes, meetings, documents, reports, records, and follow-up workflows with professionalism, accuracy, and confidentiality.
I have experience coordinating staff schedules, attendance, shift assignments, client communications, operational reporting, and administrative documentation across multiple locations.
I am skilled in CRM management, lead updates, customer communication, invoicing follow-ups, reconciliations, and maintaining accurate client records.
I use productivity and collaboration platforms including Google Workspace, Microsoft Office, Trello, Asana, Notion, Calendly, HubSpot CRM, Freshdesk, Slack, Zoom, and Microsoft Teams.
I bring strong communication, organization, problem-solving, time management, team collaboration, and attention-to-detail skills to remote administrative and executive support work.
Supported the Corporate Annual Conference for 200 attendees by organizing administrative tasks, documents, spreadsheets, and reports.
Built Trello task boards to track deadlines and project updates. Created email and calendar management workflows, and coordinated Slack meetings covering agendas, action items, and follow-up notes.
Coordinated staff schedules, attendance records, shift assignments, and daily operational reports across multiple client locations. Served as the key communication link among clients, field staff, and management to support service delivery.
Prepared incident reports, operational logs, and management updates. Maintained personnel records, equipment inventory, and administrative documentation, supporting accurate reporting and compliance over a two-year period.
Managed invoicing, payment follow-ups, reconciliations, and client communication in support of accounts receivable operations. Maintained accurate client records using Excel and CRM systems.
Drafted professional emails, reports, and correspondence for management. Coordinated executive calendars, meetings, presentations, and internal communication, helping reduce overdue accounts by 30% through structured follow-up systems.
Bachelor of Science (B.Sc.), Psychology
Bachelor of Science degree in Psychology.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
