I am a logistics, operations, and customer service professional with a degree in Marketing and a postgraduate specialization in Marketing Management. I bring experience in fleet operations, automotive sales, deliveries, removals, and construction-related operations.
I currently manage vehicle rental operations supporting government contracts in Brasília. My work involves fleet control, compliance, process optimization, deadline management, operational reporting, and collaboration across teams.
I have lived and worked internationally for three years, including one year in Sydney and two years in London. These experiences strengthened my fluent English, adaptability, resilience, customer focus, and ability to perform in multicultural, fast-paced environments.
My background includes time-sensitive delivery operations, route optimization, safe goods handling, loading and unloading, and client-facing sales activities. I have also used CRM and automotive marketplace platforms to manage leads, support pipeline tracking, and improve customer retention.
I am transitioning into Data, Business Intelligence, and Artificial Intelligence, building analytical skills in SQL, Python, Power BI, DBeaver, and version control. I aim to combine my operational expertise and commercial perspective with data-driven decision-making.
I manage vehicle rental operations supporting government contracts in Brasília, ensuring adherence to strict compliance requirements. I oversee fleet control, operational processes, deadlines, and service delivery.
I produce operational reporting to support management decisions and work with cross-functional teams to improve efficiency, transparency, and accountability.
I performed fast-paced urban deliveries in London, operating in a high-demand logistics environment. I managed routes and delivery time windows while maintaining reliable customer service.
This international experience strengthened my ability to adapt quickly, work independently, and serve customers in a multicultural environment.
I worked in logistics operations in Sydney as a removals loader, supporting the safe handling, organization, loading, and transportation of goods. I contributed to efficient delivery and removals workflows.
I also supported construction and painting projects, following safety regulations, schedules, and team-based operational procedures.
I provided consultative automotive sales services, focusing on lead conversion, relationship management, and customer satisfaction. I supported customers throughout the sales process and applied post-sales strategies to encourage retention.
I used Webmotors, OLX, and iCarros to qualify leads and track sales pipelines. I also analyzed consumer buying behavior to improve sales engagement and follow-up activities.
Training, Introduction to SQL and Python
Completed introductory training in SQL and Python.
Training, Power BI and Data Analysis
Power BI and Data Analysis training in progress.
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