KYC/AML Analyst | Bilingual Spanish-English Interpreter | Systems Engineer

I provide remote Spanish-English telephone interpretation, primarily for medical customer-service interactions, as an independent contractor. I communicate accurately between clients and service representatives while supporting a multidisciplinary agile team.

I maintain daily hour logs and detailed task reports required by the engagement. I handle confidential client and service information under strict confidentiality obligations and completed a three-week interpreter onboarding and training program before beginning service.

I managed multiple toll stations simultaneously, overseeing daily operations, team performance, service continuity, and real-time interactions with drivers and station personnel. I made operational decisions during technical disruptions, including whether to maintain digital tolling or switch to physical ticket issuance.

I performed daily transaction reconciliation by comparing system records, cash totals, revenue projections, and camera footage. I investigated missing transactions and discrepancies, documented supporting evidence and corrective actions, generated operational reports, administered databases and servers, and provided first-level IT support.

I verified passports, visas, residency permits, biometric identity data, and entry requirements in high-pressure airport border-control operations. I reviewed financial documentation, including bank statements, transaction histories, and proof of funds, to assess economic solvency and identify potentially fabricated or inflated records.

I assessed source and destination of funds, identified suspicious patterns inconsistent with applicant profiles, and supported fraud detection and admissibility assessments. I also served as a Spanish-English interpreter between Bolivian authorities, embassy representatives, and international travelers.

I built a web-based campus parking management application for UTEPSA using PHP and MySQL. I contributed to the implementation of backend logic, core system features, and database functionality.

I designed and managed the application database structure, strengthening my practical skills in web development, SQL, database design, and system implementation.

I co-developed YUNTA, a multilingual Spanish, English, and German geolocation mobile application published on Google Play Store. I contributed to the product concept, database design, interface planning, naming, and promotional materials.

The project strengthened my practical experience in product design, business modeling, collaborative development, and user-oriented digital solutions.

I carried out immigration inspection and official interpretation duties in airport border-control operations. I reviewed traveler documentation and identity information while applying immigration procedures and entry requirements.

I communicated sensitive decisions professionally in Spanish and English and supported coordination between authorities, embassy representatives, and international travelers.

Completed coursework for a Bachelor's Degree in Systems Engineering. Degree conferral is pending Ministry of Education accreditation, reference 11205/22.