Information Technology & Digital Transformation Director Teknorot
Led the integrated IT, information systems, and digital transformation agenda across factory and corporate operations serving 800 users, six locations, and approximately 2,500 endpoints. Managed infrastructure, enterprise applications, service management, cybersecurity, and process digitalization while owning an approximately €2M annual IT and transformation budget.
Designed a three-layer transformation operating model comprising executive steering, a Digital Transformation Office, and a 32-person ambassador network. Led the SIRI assessment and created a five-year roadmap with more than 40 initiatives across BI, paperless operations, predictive maintenance, ITSM, IT/OT, cybersecurity, AI MES, and cloud resilience.
Improved AI-supported sales forecasting by 20%, identified approximately 1.5% annual company-level cost-saving potential through RPA, BPM, and AI MES initiatives, and increased measurable SLA coverage to 95%. Deployed XDR, SOC, and CTI capabilities and led ISO 27001 governance and TISAX AL3 gap-analysis activities.