Chief of Staff Career Path Guide

A Chief of Staff acts as the right hand of an organization's executive leader, typically the CEO, providing strategic, operational, and administrative support. This role involves coordinating cross-functional initiatives, managing priority projects, facilitating communication across departments, and ensuring the executive’s time and resources are optimized for maximum organizational impact.

12%

growth rate

$150,000

median salary

remote-friendly

πŸ“ˆ Market Demand

Low
High
High

The demand for Chiefs of Staff is currently high, especially in high-growth sectors such as technology, finance, healthcare, and startups. Organizations value the role for its ability to align executive efforts with operational execution, fostering agility and efficiency amidst complexity. As companies scale and adapt to digital transformation, the need for strategic organizational partners continues to rise.

πŸ‡ΊπŸ‡Έ Annual Salary (US, USD)

90,000β€”210,000
Median: $150,000
Entry-Level
$108,000
Mid-Level
$150,000
Senior-Level
$192,000

Top 10% of earners in this field can expect salaries starting from $210,000+ per year, especially with specialized skills in high-demand areas.

Core Functions of the Chief of Staff Role

The Chief of Staff (CoS) plays an indispensable role in ensuring that a company’s leadership operates smoothly and effectively. Sitting at the intersection of strategy, communication, and execution, a Chief of Staff often functions as a multiplier for executive capacity. They help leaders prioritize tasks, filter incoming requests, and delegate responsibilities across teams to keep the organization aligned with its goals.

This position requires a deep understanding of the company’s structure, culture, and strategic direction. Chiefs of Staff work behind the scenes yet hold significant influence, orchestrating key initiatives, managing high-stakes projects, and facilitating seamless communication between the executive office and the broader organization. Their work often spans multiple departments and involves managing relationships both internally with stakeholders and externally with partners or clients.

Adapting to a fast-paced, dynamic environment, a Chief of Staff must balance the big-picture vision with detailed execution. By anticipating challenges, identifying opportunities, and maintaining a pulse on organizational health, they ensure that leadership decisions are implemented efficiently and effectively. The role demands a combination of advanced analytical abilities, impeccable communication, and leadership acumen, making it one of the most strategic support roles within an organization.

Chiefs of Staff frequently lead special projects, streamline workflow processes, and handle sensitive internal matters such as conflict resolution or organizational change management. Their ability to troubleshoot operational friction points and align teams toward common objectives makes them essential for companies scaling rapidly or navigating complex transformations. Typically reporting directly to the CEO or other C-suite executives, the Chief of Staff serves as a trusted advisor and liaison, deeply involved in shaping the company’s trajectory.

Key Responsibilities

  • Support the CEO and executive leadership in daily operations and long-term strategy execution.
  • Manage and prioritize the executive’s calendar, meetings, and correspondence to maximize productivity.
  • Serve as a bridge between executive leadership and various internal teams to ensure alignment and clear communication.
  • Lead cross-functional projects and special initiatives on behalf of the CEO or executive office.
  • Conduct research, analyze data, and prepare briefings or reports to inform decision-making.
  • Coordinate company-wide meetings, retreats, and events while managing all logistical details.
  • Track key performance indicators (KPIs) and support the development of business metrics.
  • Identify operational inefficiencies and recommend process improvements across departments.
  • Facilitate communication between the board of directors, investors, and executive management.
  • Handle confidential information and sensitive matters with discretion and professionalism.
  • Manage crisis situations or urgent issues by acting swiftly and communicating effectively.
  • Provide mentorship and guidance to other executives or senior managers as necessary.
  • Draft communications, speeches, and presentations for executive leadership.
  • Support talent management initiatives, including recruitment and onboarding of senior hires.
  • Oversee strategic planning sessions and ensure follow-up on action items and accountability.

Work Setting

Chiefs of Staff generally work in corporate office environments ranging from startups to large enterprises, often within C-suite offices or executive suites. Their role requires constant collaboration, frequent meetings, and close interaction with diverse stakeholders including executives, board members, department heads, and external partners. The workload can be intense, with variable hours depending on the business cycle or crisis demands. While much of the work is office-based, travel may be required to attend conferences, off-sites, or business meetings globally. The position thrives in fast-moving, high-pressure environments where adaptability and quick decision-making are crucial. Chiefs of Staff typically use both in-person and digital communication tools to manage their tasks efficiently and maintain connectivity across the organization.

Tech Stack

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Google Workspace (Docs, Sheets, Slides, Gmail)
  • Slack or Microsoft Teams for internal communication
  • Project management tools like Asana, Trello, or Monday.com
  • Data visualization software such as Tableau or Power BI
  • Customer Relationship Management (CRM) tools like Salesforce
  • Calendar management applications (e.g., Google Calendar, Outlook Calendar)
  • Note-taking apps such as Evernote or Notion
  • Video conferencing platforms including Zoom, Webex, or Microsoft Teams
  • Internal communication and knowledge sharing platforms (e.g., Confluence, SharePoint)
  • Time tracking and productivity tools
  • Survey and feedback tools like SurveyMonkey or Typeform
  • Enterprise Resource Planning (ERP) software
  • Cloud storage services such as Dropbox or Google Drive
  • Confidential document management systems
  • Email marketing tools (e.g., Mailchimp)
  • Data analysis tools including Excel advanced features and SQL basics
  • Presentation design software like Canva
  • Workflows automation platforms such as Zapier or Microsoft Power Automate

Skills and Qualifications

Education Level

Most Chief of Staff roles require a minimum of a bachelor's degree, often in business administration, management, finance, or a related field. Many individuals in this role hold advanced degrees such as MBAs, which equip them with the strategic, financial, and leadership training necessary to navigate complex organizational challenges. Education alone is not sufficient; practical experience in roles requiring leadership, project management, or cross-functional collaboration is often paramount.

Educational programs that emphasize critical thinking, communication, and problem-solving skills prepare candidates for the demands of a Chief of Staff role. Coursework in organizational behavior, strategy, economics, and operations management can also be beneficial. Additionally, continuous professional development through executive education or leadership training can distinguish candidates in this competitive field. Some organizations prefer candidates with exposure to consulting, corporate strategy, or prior experience working directly with senior executives, which helps deepen understanding of executive decision-making processes.

Tech Skills

  • Strategic planning and execution
  • Data analysis and interpretation
  • Project management methodologies (Agile, Waterfall)
  • Performance metrics and KPI development
  • Financial budgeting and forecasting
  • Business operations optimization
  • Advanced proficiency in Microsoft Excel
  • Presentation and report preparation
  • Stakeholder management
  • Process improvement techniques (Lean, Six Sigma basics)
  • Customer relationship management software usage
  • Cross-functional team leadership
  • Communication platforms proficiency (Slack, Teams, Zoom)
  • Scheduling and calendar management
  • Document and knowledge management

Soft Abilities

  • Exceptional communication and interpersonal skills
  • Emotional intelligence and empathy
  • High adaptability and resilience
  • Critical thinking and problem-solving
  • Influence and persuasion abilities
  • Strong organizational skills and attention to detail
  • Discretion and confidentiality
  • Leadership and team facilitation
  • Time management and prioritization
  • Conflict resolution and negotiation

Path to Chief of Staff

Starting a career on the path to becoming a Chief of Staff typically begins with gaining a solid foundation in business, management, or related fields. Earning a bachelor’s degree in business administration, economics, or political science builds essential knowledge about organizational dynamics and strategic thinking. Entry-level roles in operations, project management, consulting, or executive assistance provide hands-on experience that is critical for this career.

Building a network inside organizations and actively seeking mentorship from established executives can open doors to Chief of Staff opportunities. Candidates often progress by demonstrating exceptional organizational, leadership, and communication skills in roles like executive assistant, business analyst, or strategy associate. Showing the ability to lead projects, navigate complex organizational challenges, and provide strategic recommendations will help strengthen candidacy.

Obtaining an MBA or other advanced degree can significantly enhance prospects by deepening strategic thinking, financial literacy, and leadership training. Many Chiefs of Staff gain experience in consulting firms, finance, or strategic roles before transitioning. Volunteering for stretch assignments, cross-departmental teams, or leadership development programs also helps showcase capabilities.

Successful candidates cultivate excellent time management, prioritize competing demands, and master communication across all levels of the organization. Fluent proficiency with digital collaboration tools and project management software has become more crucial. Building a reputation as trustworthy, discreet, and reliable allows aspiring Chiefs of Staff to be considered for increasingly strategic roles. Regularly staying updated on industry trends and leadership best practices supports continuous growth. The pathway is often nonlinear but converges on a demonstrated ability to serve as a highly effective and trusted executive partner.

Required Education

Academic preparation usually begins with a bachelor’s degree focused on business disciplines such as management, marketing, economics, or organizational psychology. These programs cover foundational concepts such as strategic planning, financial accounting, organizational behavior, and leadership theory, which are directly relevant to the Chief of Staff role.

Advanced education can elevate a candidate’s profile significantly. An MBA or related master's degree provides deep dives into corporate strategy, finance, operations, and leadership management. Many MBA programs offer specialized tracks in strategic leadership, organizational development, or entrepreneurship, creating highly relevant skill sets. Executive education programs at leading business schools further refine leadership capabilities and allow networking with high-level professionals.

Certification programs in project management (like PMP or Agile certifications) complement educational qualifications by sharpening skills around managing complex initiatives efficiently. Additional workshops on communication, negotiation, or conflict resolution help round out interpersonal abilities.

Some Chiefs of Staff gain experience through fellowships or rotational leadership development programs offered by large corporations and government agencies, exposing them to cross-functional business units and strategic challenges. Continuous learning using online platforms and professional development courses in data analytics, business intelligence, and digital tools keeps skills relevant in a fast-evolving workplace.

Mentorship and on-the-job training are invaluable; many Chiefs of Staff cite hands-on learning by shadowing executives and progressively taking on more responsibility as key to their development. Understanding industry-specific knowledge can also be instrumental, so training or credentials tailored to sectors like technology, healthcare, or finance often add significant value.

Career Path Tiers

Associate Chief of Staff

Experience: 0-3 years

This entry-level tier typically involves working under the guidance of a senior Chief of Staff or executive team. Responsibilities focus on supporting project coordination, managing data reports, and assisting in administrative tasks related to executive office functions. At this level, individuals develop foundational skills in stakeholder communication, operational follow-through, and prioritizing executive demands. They learn to navigate complex organizational structures, manage calendars, and prepare materials for strategic meetings. Exposure to briefings and cross-department collaboration is key, allowing the associate to build an understanding of internal processes and organizational goals.

Chief of Staff

Experience: 3-8 years

The mid-level Chief of Staff owns the role’s strategic and operational responsibilities more independently. They manage critical executive projects, lead communication between departments, and synthesize information to support leadership decision-making. These professionals act as trusted advisors, troubleshoot workflow inefficiencies, and often coach senior managers on execution. This tier requires competence in business analytics, team leadership, and advanced communication skills. Chiefs of Staff here regularly interface with board members and external stakeholders, balancing tactical execution with strategic foresight.

Senior Chief of Staff / Director of Executive Operations

Experience: 8+ years

At this senior tier, the role expands into a more complex advisory capacity, often influencing organizational strategy and policy development at the highest levels. Senior Chiefs of Staff may oversee a team of junior staff and manage complex multi-department initiatives including mergers, market expansion, or cultural transformation. Their involvement extends into executive coaching and leadership development aspects of the organization. This level demands seasoned expertise in change management, financial acumen, crisis handling, and visionary leadership. The role can also serve as a stepping-stone to C-suite positions or general management roles.

Global Outlook

Chief of Staff positions span across a variety of industries and regions, offering diverse global career prospects. In the United States, the role is prevalent in high-growth tech hubs like Silicon Valley, New York, and Seattle, where fast-moving organizations require strategic operational partners to scale rapidly. Europe also presents numerous opportunities, especially in financial centers such as London, Frankfurt, and Amsterdam, where the CFO and CEO offices frequently employ Chiefs of Staff to streamline operations and maintain competitive advantage.

In Asia, emerging markets like Singapore, Hong Kong, and Bangalore are experiencing rising demand for Chiefs of Staff to bridge cultural and operational complexities in multinational corporations. The role is expanding in governmental agencies and non-profits globally, requiring coordination across diverse teams and often spanning time zones and cultures.

Multinational businesses prefer Chiefs of Staff who can navigate global strategic initiatives, facilitate communication across international teams, and manage diverse stakeholders. Fluency in multiple languages or understanding of cultural business practices enhances employability worldwide.

Remote flexibility varies by region and organization but is increasing as companies embrace hybrid work models. Regions with strong startup ecosystems and digital economies also show accelerated demand for Chiefs of Staff who couple strategic insight with agility. Career travelers find opportunities to leverage global experience by working in cross-border alliances or international expansion projects, further boosting career development.

Job Market Today

Role Challenges

Chiefs of Staff face the ongoing challenge of balancing a myriad of competing priorities and stakeholders across an organization while maintaining executive focus. High pressures to deliver swift operational results combined with ambiguous or shifting strategic goals make this role uniquely demanding. The breadth of responsibilities β€” from detailed project management to long-term strategic planning β€” requires perpetual adaptability and learning. Navigating organizational politics sensitively, managing confidential information, and responding to crises add layers of complexity. With the increase in digital collaboration and remote work, Chiefs of Staff must also bridge communication gaps and foster cohesion in less traditional office environments.

Growth Paths

Despite inherent challenges, the role’s strategic importance is growing sharply. Companies increasingly recognize the value of having a trusted advisor dedicated to ensuring leadership effectiveness and operational excellence. Rapid technological advancements and digital transformation initiatives open new avenues for Chiefs of Staff to lead innovation, process automation, and data-driven decision-making efforts. There is rising demand across industries for leaders who can drive change management and cultural transformation programs. Emerging industries such as renewable energy, advanced manufacturing, and healthcare innovations offer new niches. The role also evolves into a talent pipeline for future CEOs and senior executives, broadening career trajectories.

Industry Trends

One notable trend is the increasing integration of technology and data analytics into the Chief of Staff role, enabling more evidence-based strategy and streamlined operations. Digital tools for collaboration, project oversight, and performance tracking become standard. There is growing emphasis on measurable outcomes and quantifiable key performance indicators, shifting some responsibilities traditionally handled by executives to the Chief of Staff for better efficiency. Additionally, the role expands beyond traditional business sectors into government, non-profits, and startups, each with unique cultural and strategic frameworks. Adaptability and cross-sector experience are rapidly becoming assets. Another trend features increased use of agile frameworks and flexible management structures requiring the Chief of Staff to act as a change catalyst within organizations.

A Day in the Life

Morning (9:00 AM - 12:00 PM)

Focus: Strategic Alignment and Briefings
  • Review executive calendar and prioritize key meetings for the day.
  • Prepare briefing documents and talking points for leadership meetings.
  • Meet with department heads to assess project updates and identify roadblocks.
  • Analyze recent business metrics and prepare summaries for executive review.

Afternoon (12:00 PM - 3:00 PM)

Focus: Cross-functional Coordination and Problem Solving
  • Facilitate communication between departments on ongoing initiatives.
  • Lead or participate in strategy sessions addressing organizational priorities.
  • Resolve emerging conflicts or resource constraints impacting project delivery.
  • Draft communications and memos for distribution to all-staff or select teams.

Late Afternoon/Evening (3:00 PM - 6:00 PM)

Focus: Project Management and Executive Support
  • Follow up on action items from morning meetings, track progress.
  • Coordinate logistics for upcoming company events or board meetings.
  • Conduct research for new initiatives or competitive intelligence.
  • Provide real-time support during late meetings or urgent executive issues.

Work-Life Balance & Stress

Stress Level: High

Balance Rating: Challenging

Chief of Staff roles inherently carry high responsibility and often require long hours, rapid problem-solving, and availability beyond a traditional schedule. The dynamic nature of supporting top executives means that work-life balance can be difficult to maintain consistently. Stress arises from managing conflicting priorities and high expectations, alongside the need to maintain discretion and composure under pressure. However, organizations invested in employee well-being increasingly implement flexible policies and support systems, helping Chiefs of Staff find periodic balance during less crisis-driven periods. Successful individuals develop rigorous time management and self-care routines to navigate the demanding environment.

Skill Map

This map outlines the core competencies and areas for growth in this profession, showing how foundational skills lead to specialized expertise.

Foundational Skills

Essential capabilities every Chief of Staff must master to function effectively within executive operations.

  • Strategic Thinking
  • Effective Communication
  • Time Management and Prioritization
  • Stakeholder Relationship Management

Specialization Paths

Advanced areas where Chiefs of Staff can deepen expertise depending on organizational needs.

  • Change Management and Organizational Development
  • Data Analytics and Business Intelligence
  • Financial Acumen and Budgeting
  • Crisis Management and Conflict Resolution

Professional & Software Skills

Tools and workplace skills needed to succeed in modern Chief of Staff roles.

  • Project Management Tools (Asana, Trello, Monday.com)
  • Microsoft Office & Google Workspace
  • Presentation Software (PowerPoint, Canva)
  • Communication Platforms (Slack, Microsoft Teams)
  • Emotional Intelligence
  • Leadership and Influence

Pros & Cons for Chief of Staff

βœ… Pros

  • Direct influence on organizational strategy and decision-making.
  • Opportunity to work closely with senior leadership and executives.
  • Exposure to diverse business functions and cross-departmental collaboration.
  • High visibility and potential for rapid career advancement.
  • Dynamic and varied daily tasks preventing monotony.
  • Ability to shape company culture and operational effectiveness.

❌ Cons

  • High-stress environment with significant responsibility and workload.
  • Unpredictable hours and demands can impact personal life.
  • Need to manage conflicting priorities and stakeholder interests.
  • Often requires handling confidential and sensitive information.
  • Role ambiguity can make objectives and success metrics unclear.
  • Pressure to maintain professionalism and discretion at all times.

Common Mistakes of Beginners

  • Failing to establish clear priorities leading to scattered focus and inefficiency.
  • Not setting boundaries, resulting in burnout or work-life imbalance.
  • Poor communication that creates confusion across teams.
  • Attempting to control every detail rather than delegating effectively.
  • Neglecting to build strong relationships with key stakeholders.
  • Underestimating the importance of confidentiality and discretion.
  • Lack of strategic perspective, focusing too narrowly on tasks.
  • Not asking for feedback or coaching from mentors or executives.

Contextual Advice

  • Develop strong active listening skills to fully understand executive needs and team dynamics.
  • Invest time in building trust across all organizational levels.
  • Use data-driven insights to back decisions and recommendations.
  • Master key productivity and communication tools to enhance efficiency.
  • Regularly solicit feedback to improve performance and approach.
  • Balance strategic thinking with attention to operational details.
  • Build resilience to manage stress and shifting priorities effectively.
  • Seek mentorship from experienced Chiefs of Staff or executive leaders.

Examples and Case Studies

Scaling a FinTech Startup

A Chief of Staff joined a fast-growing FinTech company to support the CEO during a rapid expansion phase. The company was experiencing operational bottlenecks and communication silos between engineering, product, and marketing teams. The Chief of Staff led cross-departmental task forces, implemented agile processes, and created a centralized communication hub to ensure smooth information flow. By aligning executive priorities with operational execution, the startup successfully launched several high-impact product features that contributed to a 50% revenue increase within one year.

Key Takeaway: This case highlights the Chief of Staff’s crucial role in enabling organizational scale through operational coordination, process optimization, and leadership facilitation.

Crisis Management in a Pharmaceutical Company

During a supply chain disruption caused by regulatory changes, the Chief of Staff at a multinational pharmaceutical company orchestrated a rapid response plan. Coordinating efforts among manufacturing, legal, and supply chain teams, the Chief of Staff developed alternative sourcing strategies and clear communication protocols for internal and external stakeholders. They provided real-time updates to the CEO and board, helping mitigate potential product shortages and preserving company reputation.

Key Takeaway: The example shows the Chief of Staff’s ability to manage high-pressure situations by harmonizing cross-functional teams and maintaining executive focus.

Strategic Transformation at a Nonprofit

In a rapidly evolving nonprofit sector, the Chief of Staff worked closely with the Executive Director to realign organizational goals toward digital fundraising and impact measurement. They led a strategic planning initiative, incorporating data analytics and stakeholder feedback to redefine programs and outreach strategies. This transformed the nonprofit’s approach, increasing donor engagement by 35% and improving program reporting transparency.

Key Takeaway: This case underscores the role’s flexibility across sectors and its impact on driving mission-critical change through strategic leadership and stakeholder alignment.

Portfolio Tips

Building an effective portfolio as a Chief of Staff candidate requires showcasing evidence of strategic impact, operational effectiveness, and leadership acumen. Unlike traditional creative roles, a Chief of Staff portfolio emphasizes case studies, project summaries, and measurable outcomes rather than visual samples. Candidates should prepare detailed narratives explaining challenges faced, actions taken, and results achieved in prior roles. Demonstrate versatility by including cross-functional projects, communication strategies, and instances of crisis management.

Quantify achievements with data when possible – for example, percentage improvements in operational efficiency or revenue growth tied to initiatives supported. Highlight your ability to work with executives, coordinate stakeholders, and lead teams. Including thoughtful recommendations from senior leaders can further validate your contributions. A well-structured digital portfolio or professional website featuring downloadable documents and links to presentations or published materials lends credibility.

A resume and LinkedIn profile must complement the portfolio by clearly illustrating career progression and functional skills. Also consider sharing samples of strategic presentations, briefing notes, or process documentation you created. Preparing a succinct β€œrole brief” that outlines your impact on organizational objectives can resonate strongly with hiring leaders. Tailoring your portfolio to the specific industry and company needs you target increases relevance. Above all, the portfolio should tell a cohesive story of you as a trusted advisor capable of enhancing executive productivity and driving organizational success.

Job Outlook & Related Roles

Growth Rate: 12%
Status: Growing much faster than average
Source: U.S. Bureau of Labor Statistics and industry reports

Related Roles

Frequently Asked Questions

What is the primary difference between a Chief of Staff and an Executive Assistant?

While both roles provide crucial support to executives, the Chief of Staff operates at a more strategic level, focusing on aligning business objectives, managing cross-functional projects, and advising leadership. Executive Assistants primarily handle administrative tasks such as scheduling, travel arrangements, and correspondence. Chiefs of Staff often act as thought partners to executives and manage initiatives beyond day-to-day logistics.

Is an MBA required to become a Chief of Staff?

An MBA is not strictly required but is highly beneficial as it equips candidates with advanced business knowledge, strategic frameworks, and leadership skills valuable in the role. Many successful Chiefs of Staff have MBAs, but relevant work experience, demonstrated leadership, and operational success are equally important factors.

Can Chiefs of Staff work remotely?

While traditionally the role benefits from close physical proximity to executives and on-site presence, evolving hybrid work models have made remote or partially remote arrangements more feasible. Effective Chiefs of Staff leverage digital collaboration tools to maintain communication and operational control, though some in-person interaction remains important for relationship building.

What industries offer the best career growth for Chiefs of Staff?

High-growth sectors like technology, finance, healthcare, startups, and nonprofit organizations increasingly require experienced Chiefs of Staff. Emerging fields such as renewable energy and digital transformation initiatives also offer strong opportunities. The role exists across virtually all industries but with varying nuances.

What are common challenges faced by Chiefs of Staff?

Balancing diverse and competing priorities, managing high expectations, working under pressure, handling confidential information, bridging communication gaps, and adapting to fast-changing organizational dynamics are some of the most common challenges encountered.

How does one measure success as a Chief of Staff?

Success is often measured qualitatively through the executive’s effectiveness and organizational alignment, as well as quantitatively via key performance indicators like project completion rates, operational efficiency improvements, and leadership satisfaction. Building trust with leadership and fostering cross-departmental collaboration are less tangible but critical success metrics.

Is the Chief of Staff role a stepping stone to CEO positions?

Yes, many Chiefs of Staff leverage their cross-functional exposure and deep organizational insight to transition into C-suite or general management roles, including CEO positions. The role offers unparalleled vantage points from which to learn executive leadership.

What technical tools should Chiefs of Staff master?

Proficiency in project management software (e.g., Asana, Trello), communication platforms (Slack, Microsoft Teams), Microsoft Office Suite, data visualization tools (Tableau, Power BI), and calendar management applications is essential. Familiarity with CRM or ERP tools and presentation software is also valuable.

How important is emotional intelligence in this role?

Emotional intelligence is critical as Chiefs of Staff engage with diverse personalities, manage conflict, and influence decisions without direct authority. High emotional intelligence enables effective communication, empathy, and trust-building.

Can someone without prior executive experience become a Chief of Staff?

While possible, it is challenging. Most organizations look for candidates with prior experience in leadership, project management, or consulting roles that demonstrate strategic thinking and operational execution abilities. Gaining incremental experience as an executive assistant or project manager can facilitate progression.

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