Hearing Officer Career Path Guide

A Hearing Officer is a specialized legal professional responsible for conducting administrative hearings and making determinations on disputes typically involving regulatory compliance, benefits, licensing, or disciplinary actions. They ensure a fair and impartial hearing process by evaluating evidence, interpreting laws and policies, and issuing legally binding decisions based on the facts presented. This role is critical in facilitating resolution outside of traditional court systems, often within government agencies or quasi-judicial bodies.

growth rate

$76,500

median salary

remote-friendly

📈 Market Demand

Low

High

Demand for Hearing Officers remains high, driven by expanding regulatory environments, increased government oversight, and the need to resolve disputes efficiently outside traditional courts. The rise of virtual hearings and administrative justice reforms sustain employment opportunities across federal, state, and local agencies.

🇺🇸 Annual Salary (US, USD)

55,000—98,000

Median: $76,500

Entry-Level: $61,450
Mid-Level: $76,500
Senior-Level: $91,550

Top 10% of earners in this field can expect salaries starting from $98,000+ per year, especially with specialized skills in high-demand areas.

Core Functions of the Hearing Officer Role

Hearing Officers serve a pivotal function within administrative law frameworks, bridging the gap between regulatory enforcement and judicial oversight. Their primary role involves presiding over hearings related to a variety of legal and administrative matters, such as workers’ compensation claims, professional license disputes, zoning appeals, and government benefits denials. Rather than acting as advocates, Hearing Officers must maintain neutrality, ensuring all parties receive a fair opportunity to present evidence and arguments.

These professionals meticulously analyze testimonies, documents, and regulations to establish findings of fact and conclusions of law. Their decisions often carry the weight of law, affecting individuals, businesses, and community interests. Hearing Officers frequently operate in government departments, court systems, or agencies overseeing regulatory compliance. Given the complexity of administrative processes and legal standards involved, these officers must be well-versed in relevant statutes, rules of evidence, and procedural fairness.

Beyond conducting hearings, their responsibilities include preparing written decisions, managing case records, and sometimes recommending policy improvements based on cumulative hearing outcomes. As the administrative law landscape evolves, Hearing Officers are increasingly challenged with balancing efficiency and thoroughness, often leveraging technology to streamline case management.

The role requires sharp analytical abilities, strong communication skills, and an unwavering commitment to impartiality. Hearing Officers play a fundamental role in upholding the integrity of administrative decision-making, providing an accessible and specialized alternative to conventional court adjudication.

Key Responsibilities
Conduct administrative hearings where parties present evidence and arguments related to regulatory or legal disputes.
Evaluate and weigh testimonial and documentary evidence in adherence to relevant laws and regulations.
Interpret and apply statutes, agency rules, and legal precedents to the facts of each case.
Draft comprehensive written decisions detailing findings of fact, conclusions of law, and rulings.
Maintain impartiality and uphold procedural fairness throughout the hearing process.
Manage case dockets, scheduling hearings, and ensuring timely resolution of disputes.
Communicate clearly with litigants, attorneys, agency staff, and other stakeholders to facilitate hearings.
Review requests for post-hearing filings such as motions for reconsideration or appeals within administrative frameworks.
Stay current with changes in laws, administrative policies, and court decisions impacting hearing procedures.
Recommend improvements to hearing procedures or agency policies based on hearing outcomes and operational efficiency.
Collaborate with administrative staff to ensure proper documentation and record keeping.
Handle sensitive or confidential information with discretion and professionalism.
Utilize technology platforms for case management, virtual hearings, and digital record keeping.
Conduct pre-hearing conferences to clarify issues and streamline dispute resolution.
Train and mentor junior hearing officers or administrative law staff when applicable.

Work Setting

Hearing Officers primarily work within government agencies, administrative courts, or quasi-judicial bodies. Their environment is usually office-based, with access to hearing rooms equipped for both in-person and virtual proceedings. The role demands frequent interaction with litigants, attorneys, and agency personnel, underpinned by formal procedures and structured schedules. Often, Hearing Officers enjoy a predictable day's rhythm, punctuated by hearings and extensive document review. However, tight timelines and the need for precision under pressure can add a layer of intensity. While many hearings occur face-to-face, an increasing number are now conducted remotely, necessitating proficiency with digital conferencing tools. Confidentiality and professionalism are paramount, as officers regularly handle sensitive legal matters. The work setting is generally quiet and focused, with opportunities for some remote or hybrid work depending on jurisdiction and agency policies.

Tech Stack

Case Management Software (e.g., Microsoft Dynamics 365, Laserfiche)
Digital Evidence Presentation Software
Video Conferencing Tools (Zoom, Microsoft Teams, Webex)
Legal Research Databases (Westlaw, LexisNexis)
Document Management Systems
Transcript Review Software
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Electronic Filing Systems
Hearing Scheduling Platforms
Time Management and Productivity Apps
Regulatory Compliance Tools
Secure Email Communication Platforms
Audio Recording and Playback Software
Note-taking Applications
Case Citation Tools

Skills and Qualifications

Education Level

The typical educational path for a Hearing Officer requires at minimum a bachelor's degree in a field such as political science, public administration, or criminal justice. However, the majority of Hearing Officers have completed law school and hold a Juris Doctor (JD) degree. Legal education provides essential knowledge of administrative law, procedural rules, and statutory interpretation, which are foundational for effective performance in this role. Some agencies also accept candidates with equivalent experience in regulatory or compliance roles combined with advanced degrees or certifications.

Postgraduate education or specialized training in administrative law or alternative dispute resolution (ADR) complements a hearing officer’s skill set, preparing them to handle complex cases and nuances in government regulations. Practical experience in legal research, writing, and courtroom procedure is highly valued. Additionally, many Hearing Officers pursue continuing legal education (CLE) and certifications in dispute resolution or judicial administration to remain proficient and updated on evolving legal standards. Professional credentials such as a bar license may be required for certain jurisdictions, emphasizing ethical standards and legal competence essential for conducting hearings with impartiality and legal accuracy.

Tech Skills

Legal research and statutory interpretation
Administrative procedure knowledge
Hearing and trial procedure management
Evidence evaluation and admissibility
Case management system proficiency
Written decision drafting
Legal citation and documentation
Effective use of video conferencing platforms
Digital record-keeping and transcription review
Regulatory compliance monitoring
Time management and scheduling
Data privacy and confidentiality protocols
Conflict resolution techniques
Rule of law application
Technology-assisted hearing procedures

Soft Abilities

Impartiality and fairness
Critical thinking and problem-solving
Excellent verbal communication
Strong written communication
Active listening
Attention to detail
Emotional resilience and stress management
Organizational skills
Professionalism and discretion
Judgment and decision-making

Path to Hearing Officer

Embarking on a career as a Hearing Officer typically begins with obtaining a solid educational foundation. Pursuing a bachelor's degree is the first step, ideally in pre-law, political science, criminal justice, or a related discipline. This preparation hones analytical skills and cultivates foundational knowledge of government and legal systems.

After undergraduate studies, attending law school to earn a Juris Doctor (JD) is strongly recommended, as many Hearing Officer positions require or favor legal expertise. Law school equips candidates with essential skills in research, legal writing, and courtroom procedure. During this time, aspiring Hearing Officers should seek internships or clerkships with administrative agencies, regulatory boards, or courts to gain firsthand experience.

Post-graduation, gaining legal experience is vital. Working as a staff attorney, legal advisor, or paralegal within government agencies or law firms focusing on administrative law can provide exposure to the kinds of issues a Hearing Officer adjudicates. Many jurisdictions require candidates to be admitted to the state bar to hold Hearing Officer positions, emphasizing the importance of passing the bar exam.

Candidates should also develop strong soft skills like impartiality, active listening, and communication. Enrolling in alternative dispute resolution (ADR) workshops, mediation training, or courses on judicial ethics can sharpen these competencies.

Applying for Hearing Officer roles often involves passing civil service exams or agency-specific selection processes. Prospective candidates may start as junior hearing officers or compliance analysts before advancing. Career advancement may involve further certifications, such as a certificate in administrative adjudication or judicial administration.

Continuous professional development through legal seminars, continuing legal education (CLE), and technology training ensures staying current with evolving laws and procedural technologies.

Networking with legal professionals, joining associations like the National Association of Administrative Law Judiciary (NAALJ), and attending relevant conferences can open opportunities. Given the diverse scope of administrative hearings, specialized knowledge in areas like workers’ compensation, environmental regulation, or professional licensing may enhance candidacy.

In summary, becoming a Hearing Officer demands a mix of formal education, practical legal experience, and the cultivation of specialized administrative and interpersonal skills. Career pathways may differ by jurisdiction, but commitment to legal rigor and adjudicative fairness remains universal.

Required Education

Educational pathways into the Hearing Officer role typically commence with a bachelor’s degree in fields such as political science, public administration, law, or related social sciences. Undergraduate education focuses on building an understanding of governmental systems, legal foundations, critical thinking, and effective communication.

Many jurisdictions view law school as a near-essential step, requiring candidates to hold a Juris Doctor (JD) degree. Law school curriculum builds expertise in legal reasoning, statutory construction, administrative procedure, and evidence evaluation. Students are encouraged to participate in moot court, legal clinics, or internships focused on administrative law to gain applied experience.

Supplemental training through continuing legal education (CLE) programs is vital after entering the profession. Topics frequently include emerging issues in administrative law, hearing management techniques, and ethics.

In some cases, candidates without a JD but with substantial regulatory or compliance experience may be considered, particularly for positions in specific agencies. Some agencies offer training programs for hired candidates covering administrative hearing procedures, legal writing, and decision drafting.

Certifications such as the Certified Administrative Law Judge (CALJ) or similar designations offered by professional associations can demonstrate competence and enhance career prospects.

Training is often on-the-job, with junior officers or hearing examiners shadowing senior panel members. Workshops on mediation, negotiation, and evidence handling support skill development. Familiarity with digital hearing platforms and case management software has become increasingly important as hearings transition toward virtual and hybrid formats.

To maintain proficiency, Hearing Officers engage in regular workshops and seminars addressing legislative updates, case law developments, technological tools, and procedural reforms, ensuring they can fairly manage evolving administrative landscapes.

Career Path Tiers

Junior Hearing Officer

Experience: 0-3 years

At the entry level, Junior Hearing Officers typically assist more experienced colleagues by managing less complex cases or supporting hearing preparation through evidence review and report drafting. They learn to conduct hearings under supervision, develop legal reasoning skills, and become familiar with agency procedures. Attention to procedural detail and fostering impartiality are key expectations. Junior officers are encouraged to build strong written and verbal communication skills and gain experience interpreting regulations.

Mid-Level Hearing Officer

Experience: 3-7 years

Mid-Level Hearing Officers independently handle a wider variety of cases with increasing complexity, including contested hearings involving multiple parties or nuanced legal issues. They exhibit solid command of administrative law and generate well-reasoned, clear decisions. Mid-tier officers may participate in pre-hearing conferences, manage dockets, and mentor junior staff. Attention to efficiency, fairness, and procedural updates become more pronounced, along with active engagement in professional development.

Senior Hearing Officer

Experience: 7+ years

Senior Hearing Officers oversee the most complex and high-stakes cases, often setting precedents within their agency. They may lead training initiatives for junior officers, contribute to policy development, and manage important procedural reforms. In addition to adjudicative responsibilities, they promote consistency across hearings and evaluate agency-wide improvements. Strong leadership, strategic thinking, and high ethical standards define this tier's expectations.

Lead or Chief Hearing Officer

Experience: 10+ years

Lead Hearing Officers direct the operations of Hearings Divisions, supervise other officers, and ensure adherence to legal and procedural standards. They liaise with agency leadership, recommend legislative or administrative changes, and may represent the agency in legal or public forums. This role demands exceptional expertise, managerial skills, and a vision for continuous improvement in administrative justice delivery.

Global Outlook

The role of Hearing Officer exists worldwide, embedded within local administrative and judicial structures, often with nuanced variations depending on country-specific legal systems. Countries like the United States, Canada, the United Kingdom, Australia, and parts of the European Union have well-developed administrative law frameworks that sustain robust demand for qualified Hearing Officers. In the U.S., federal, state, and local agencies employ Hearing Officers to manage cases ranging from workers’ compensation disputes to licensing infractions.

Internationally, administrative adjudicators serve in sectors such as immigration, environmental regulation, and labor relations. Regions with expansive government regulatory activity or robust public sector administration tend to have more opportunities. Countries experiencing regulatory reforms or expanding their e-government infrastructure are heightening demand for Hearing Officers capable of navigating virtual hearings and integrating digital tools.

Cross-border opportunities arise particularly for legal professionals with multilingual capabilities and experience in international or comparative administrative law. Agencies dealing with immigration or trade disputes increasingly prefer officers who understand diverse cultural contexts and legal standards.

Developing nations are also strengthening administrative justice systems by adopting models from more established regimes, presenting entry points for legal experts with training in administrative adjudication and governance.

Global mobility is facilitated by professional associations that promote standards and best practices across borders. However, applicants must often obtain local licenses or certifications due to differing procedural rules and legal traditions.

Network-building and continuous education remain critical for professionals interested in leveraging global opportunities in this field. The demand for Hearing Officers is projected to grow in regions where regulatory complexity and demand for government accountability are increasing.

Job Market Today

Role Challenges

Hearing Officers today face a growing workload driven by increased regulatory oversight and expanded government programs. Many agencies are grappling with backlogs of cases, imposing pressure on officers to expedite hearings without sacrificing fairness or thoroughness. Budget constraints sometimes limit access to administrative support, requiring officers to balance case management with detailed legal work. The transition to virtual hearings introduces challenges including technology reliability, ensuring equitable participation of all parties, and safeguarding confidentiality in online settings. Additionally, the evolving legal landscape, with frequent changes in statutes and administrative rules, necessitates continuous learning and adaptation. Hearing Officers must also navigate competing interests, sometimes encountering parties with limited legal representation, which adds complexity to maintaining impartiality and procedural fairness under varying conditions.

Growth Paths

Growth opportunities are expanding alongside governmental and regulatory agency needs for specialized administrative adjudication. Advances in e-government services and increasing reliance on alternate dispute resolution mechanisms elevate the importance of skilled Hearing Officers. Agencies are seeking professionals knowledgeable in digital hearing platforms and remote case management. There is room for career progression into senior adjudicative roles, policy advisory positions, and administrative leadership. Specialized expertise in emerging fields such as environmental law, health regulation, or labor disputes can create niche opportunities. The trend toward greater transparency and accountability in public administration ensures continued demand for officers who can uphold due process. Furthermore, international development in administrative justice systems opens paths for cross-border work with NGOs or multinational agencies, broadening career horizons.

Industry Trends

The most significant trend is the increasing use of technology to facilitate virtual or hybrid hearings, transforming traditional administrative hearing models. This necessitates proficiency with videoconferencing software, electronic evidence submission, and digital case management systems. Another trend involves growing emphasis on alternative dispute resolution techniques to reduce formal hearings and promote settlement. Regulatory complexity is rising, raising the stakes and needed expertise of Hearing Officers. Many agencies focus on procedural reforms aimed at speeding up resolutions while maintaining fairness and public trust. The integration of data analytics to monitor hearing outcomes and identify systemic issues is also emerging. Finally, diversity and inclusion efforts are influencing hiring practices and training, emphasizing cultural competency and accessibility to ensure equitable hearing processes for all participants.

A Day in the Life

Morning (9:00 AM - 12:00 PM)

Focus: Preparation and Hearings

Review case files and evidence for upcoming hearings
Conduct scheduled hearings, ensuring procedural compliance
Take detailed notes and record testimony
Manage any pre-hearing motions or procedural rulings

Afternoon (12:30 PM - 3:30 PM)

Focus: Analysis and Decision Drafting

Evaluate evidence and legal arguments presented during hearings
Research statutes, agency rules, and precedents relevant to cases
Draft and revise detailed written decisions and findings
Communicate with agency staff regarding case scheduling and updates

Late Afternoon (3:30 PM - 5:30 PM)

Focus: Administrative and Professional Development

Respond to inquiries from litigants or attorneys
Attend training sessions or workshops on procedural changes
Review new legislation or administrative rules affecting hearings
Organize case files and update digital records

Work-Life Balance & Stress

Stress Level: Moderate to High

Balance Rating: Challenging

The role of a Hearing Officer can be intellectually demanding, involving complex legal analysis and the need for impartial decision-making under time constraints. Managing multiple cases simultaneously with strict deadlines contributes to moderate or higher stress levels. Pressure intensifies when dealing with contentious hearings or emotionally charged cases. That said, many agencies offer structured schedules and predictable hours, with minimal requirement for overtime compared to litigation attorneys. The rise of remote hearing technologies has introduced both flexibility and new challenges, sometimes blurring work-life boundaries. Hearing Officers who cultivate strong organizational skills and maintain professional boundaries often achieve a workable balance, but high volumes of cases and the gravity of decisions mean the role can be challenging for work-life harmony.

Skill Map

This map outlines the core competencies and areas for growth in this profession, showing how foundational skills lead to specialized expertise.

Foundational Skills

Those core competencies every Hearing Officer must develop to perform effectively.

Legal Research and Analysis
Knowledge of Administrative Law
Evidence Evaluation and Admissibility
Effective Written Communication
Procedural Fairness and Impartiality

Specialization Paths

Expertise areas for Hearing Officers serving distinct regulatory or adjudicative niches.

Workers’ Compensation Law
Environmental and Regulatory Compliance
Professional and Occupational Licensing
Public Benefits and Social Services Adjudication
Alternative Dispute Resolution Techniques

Professional & Technical Skills

Tools and soft skills facilitating effective and efficient hearing management.

Case Management Software Proficiency
Video Conferencing Platforms
Digital Document and Evidence Handling
Time Management and Scheduling
Conflict Resolution and Negotiation
Ethical Judgment and Professionalism

Pros & Cons for Hearing Officer

✅ Pros

Engages deeply with legal and regulatory frameworks without the adversarial pressures of courtroom litigation.
Offers a predictable and structured schedule with minimal on-call or weekend work.
Opportunity to contribute to fair dispute resolution and public service.
Work involves intellectual challenge and critical thinking on varied legal issues.
Increasing adoption of technology enables flexible work arrangements like remote hearings.
Possibility to specialize in sectors like environmental law or professional licensing.

❌ Cons

High caseloads and backlogs can lead to pressure for speedy decisions.
Requires maintaining strict impartiality, which can be challenging in emotionally charged cases.
Often limited upward mobility depending on agency size.
Work can be repetitive with similar hearing procedures and document types.
Transitioning to virtual hearings can introduce technical issues and challenges in participant engagement.
The role may lack the prestige and financial rewards of traditional legal practice.

Common Mistakes of Beginners

Failing to thoroughly review all evidence before hearings, resulting in missed critical details.
Allowing personal biases or emotions to influence judgments rather than strictly facts and law.
Poor time management leading to delayed hearings or decisions.
Insufficient familiarity with agency rules or procedural requirements.
Overreliance on written submissions without probing witness credibility effectively.
Drafting decisions without clear, logical structure, confusing litigants and stakeholders.
Neglecting continuing education on evolving administrative law principles.
Underestimating the importance of clear communication, both orally and in writing.

Contextual Advice

Develop a habit of meticulous case file review before every hearing session.
Maintain strict neutrality by separating personal views from professional duties.
Stay current with relevant statutes, administrative codes, and court interpretations.
Cultivate strong organizational skills to balance multiple cases efficiently.
Embrace technology tools early to streamline hearings and case management.
Enhance your written decision skills using templates and legal writing principles.
Seek mentorship from experienced Hearing Officers to navigate complex procedural issues.
Engage in ongoing professional development through CLE and administrative law seminars.

Examples and Case Studies

Workers’ Compensation Hearing Success Story

A Hearing Officer in California managed a high-volume docket involving workers’ compensation claims with complex medical evidence. Through precise examination of expert medical testimonies and rigorous application of state compensation laws, the officer resolved an extensive backlog while ensuring fair treatment for injured workers. The officer introduced pre-hearing conferences to clarify legal issues, reducing hearing times by 25%. This approach improved claimant satisfaction and expedited case resolutions.

Key Takeaway: Proactive case management and clear communication can improve hearing efficiency without compromising fairness.

Virtual Hearings Transition in a State Licensing Board

During the COVID-19 pandemic, a state licensing board Hearing Officer adopted virtual hearing technology to continue operations uninterrupted. Initial challenges included technology access disparities among participants and concerns over procedural fairness. By instituting clear guidelines, providing technical support, and adjusting hearing protocols, the officer successfully transitioned adjudications online, maintaining high due process standards and increasing accessibility.

Key Takeaway: Adapting to technology with sensitivity to participants’ needs safeguards impartiality and operational continuity.

Environmental Regulation Dispute

A Hearing Officer presided over a contentious dispute regarding water usage permits where multiple stakeholders presented conflicting evidence. The officer conducted extensive legal research to interpret complex environmental statutes and mediated pre-hearing discussions to narrow the issues. The final decision balanced statutory compliance with environmental protection while setting a procedural precedent for future cases in the jurisdiction.

Key Takeaway: Integrating mediation and thorough legal analysis can produce balanced, sustainable hearing outcomes.

Portfolio Tips

While a traditional portfolio is less common in Hearing Officer career paths compared to design or creative professions, assembling a comprehensive professional portfolio can significantly boost prospects. Include detailed samples of written decisions, legal analyses, and case summaries demonstrating clear reasoning, thoroughness, and adherence to procedural standards. Confidentiality must be strictly maintained, so anonymize any sensitive information.

Highlighting any specialized training certificates, continuing legal education transcripts, or awards related to administrative law enhances credibility. If possible, include summaries of feedback or commendations from courts, agencies, or litigants that attest to your fairness and professionalism.

Consider documenting your contributions to procedural improvements or policy recommendations you have made, as these illustrate a proactive and strategic mindset.

Digital portfolios should be organized for easy navigation, with distinct sections for legal writing samples, training credentials, and professional references. Including a brief biography outlining your legal background, expertise areas, and key career milestones provides context.

Maintaining an updated LinkedIn profile with participation in relevant groups and sharing insights about administrative law can further establish your professional reputation. Networking and visibility in professional communities often unlock career advancement opportunities.

In summary, a thoughtfully curated portfolio can set you apart, demonstrating your capacity to deliver well-reasoned decisions, maintain procedural integrity, and contribute beyond basic adjudication duties.

Job Outlook & Related Roles

Growth Rate: 6%
Status: Growing at an average pace
Source: U.S. Bureau of Labor Statistics

Related Roles

Frequently Asked Questions

What is the difference between a Hearing Officer and a judge?

A Hearing Officer presides over administrative hearings rather than formal court trials. While both adjudicate disputes, Hearing Officers operate within specific government agencies or regulatory bodies and handle matters like licensing, benefits, or compliance issues. Unlike judges, Hearing Officers typically do not have the full authority of a court and follow administrative procedural rules rather than judicial rules of evidence. Their decisions can often be appealed in a judicial court.

Do Hearing Officers have to be lawyers?

Many Hearing Officer positions require candidates to have legal training and to hold a law degree (JD), especially in jurisdictions where decisions involve complex legal interpretations. However, some agencies may hire individuals with relevant experience in regulatory or compliance areas without a law degree. Having a license to practice law is often preferred or required, but the exact prerequisites vary by agency and jurisdiction.

How long does it take to become a Hearing Officer?

Becoming a Hearing Officer generally takes around seven to ten years, including completing a bachelor’s degree, attending law school, passing the bar exam, and acquiring relevant legal or administrative experience. Some may enter through specialized programs or gain lateral experience in administrative roles, which can shorten the timeline somewhat.

What types of cases do Hearing Officers handle?

Hearing Officers deal with a broad range of cases, including employment disputes like workers’ compensation, professional license disputes, government benefits appeals, zoning or land use conflicts, environmental regulation enforcement, and disciplinary proceedings. Their caseload depends on the agency or jurisdiction they serve.

Are Hearing Officers’ decisions final?

In many cases, Hearing Officers’ decisions serve as the final agency determination unless appealed to a higher administrative authority or a judicial court. The scope of finality depends on the governing statutes and agency rules. Appellate processes typically review whether the Hearing Officer adhered to legal and procedural standards.

Is this career remote-friendly?

While traditionally conducted in person, the role has become increasingly remote-friendly due to advances in video conferencing and electronic case management. Many agencies have adapted hearings to virtual formats, allowing for some work-from-home arrangements, though requirements vary by jurisdiction.

What are common challenges faced by Hearing Officers?

Challenges include handling high case volumes, ensuring impartiality in emotionally charged disputes, adapting to evolving laws and procedures, managing technological tools for virtual hearings, and balancing the thoroughness of review with the need for timely decisions.

How can one advance their career as a Hearing Officer?

Advancement often occurs by gaining experience with complex cases, specializing in certain legal areas, obtaining additional certifications, contributing to policy development, and pursuing leadership or supervisory roles within an agency.

Do Hearing Officers interact with the public directly?

Yes, Hearing Officers regularly interact with litigants, attorneys, expert witnesses, and agency representatives during hearings and related communications. Effective interpersonal skills and clear communication are essential for managing these interactions.