Kennel Manager Career Path Guide

Kennel managers typically work in animal boarding facilities, which may include indoor kennels, outdoor runs, and administrative offices. The environment is dynamic and requires physical activity such as cleaning, animal handling, and equipment maintenance daily. Temperatures and noise levels can vary widely, with frequent exposure to barking, meowing, and general animal sounds. While most workdays are spent onsite, managers often spend part of their time on administrative tasks, client communication, and staff coordination. Unexpected challenges like animal illnesses or emergencies require adaptability and calm under pressure. Outdoor exposure during exercise sessions or facility maintenance is common, so working conditions fluctuate with weather. Collaboration with veterinary professionals and clients may occasionally require off-site visits or meetings.

Most kennel managers hold at minimum a high school diploma or equivalent, with many employers favoring candidates who have pursued further education in animal science, veterinary technology, or business management. Specialized college certificates or associate degrees related to animal care are highly advantageous. Training in animal behavior, health, and welfare is critical to the role due to the responsibilities involving animal handling, disease prevention, and emergency care.

Professional certifications like the Certified Kennel Professional (CKP) credential, offered by industry bodies such as the National Association of Professional Pet Sitters (NAPPS) or the International Boarding & Pet Services Association (IBPSA), can bolster a candidate's expertise and credibility. Experience is often valued more than formal education, so many kennel managers progress through hands-on roles such as kennel attendants or assistant managers before moving up. Business acumen learned through courses, workshops, or previous employment can greatly enhance a manager’s ability to oversee the operational and financial aspects of the facility. Continuous learning about animal welfare regulations and industry best practices remains essential throughout the career.

Embarking on a career as a kennel manager starts with gaining foundational experience in animal care, often by working in entry-level roles such as kennel attendant or animal care assistant. These positions provide hands-on exposure to daily operations and animal handling techniques, which are critical for future leadership responsibilities.

Building relevant knowledge through formal education programs, such as courses in animal science, veterinary technology, or business management, greatly enhances your understanding of both animal welfare and operational oversight. Certification programs, like the Certified Kennel Professional credential, are excellent for demonstrating your commitment and expertise to potential employers.

Developing strong communication and leadership skills is equally important. Seek opportunities to supervise small teams or coordinate activities in a kennel or shelter environment. Understanding the business side—budgeting, inventory management, and customer relations—will prepare you for the comprehensive role of a manager.

Networking with industry professionals through organizational memberships or attending animal care conferences can open doors for career advancement. Once qualified, applying to kennel manager positions typically requires showcasing your experience, certifications, and proficiency with kennel management software.

Continuous professional development plays a big role in career longevity. Staying current with animal welfare regulations, emerging health issues, and technological advancements ensures you maintain a competitive edge and provide excellent care. Reflecting on practical lessons, such as handling emergencies calmly or adapting to constant schedule changes, further crystalizes your path forward as a successful kennel manager.

Pursuing a career in kennel management often begins with secondary education. A high school diploma or GED is a basic requirement, but candidates who seek to set themselves apart often continue with specialized post-secondary education. Many community colleges and technical schools offer programs in animal care, veterinary assisting, or animal technology, which provide critical foundational knowledge and practical skills.

Certification courses focused on kennel management are available via industry organizations. The Certified Kennel Professional credential, for example, covers topics like disease control, animal husbandry, facility sanitation, and customer service. These certifications not only validate your skills but also signal a professional commitment to employers.

On-the-job training remains a cornerstone of the kennel manager career path. New hires typically learn through apprenticeships or working as kennel attendants, where they familiarize themselves with daily routines, animal behavior, and facility maintenance. Hands-on experience in communication with pet owners and emergency response scenarios is invaluable.

Training in safety and emergency preparedness is essential, so many kennel managers undertake courses related to occupational health and safety and animal first aid. These programs teach protocols for handling aggressive animals, recognizing signs of illness, and responding to incidents like fires or natural disasters.

Professional development often includes workshops or webinars on advancements in animal nutrition, behavioral psychology, and evolving regulatory requirements. Many kennel managers also pursue soft skills training in leadership, customer service, and team management, to better coordinate staff and enhance client interactions.

Continuous learning supports career growth, as the field increasingly integrates technology tools such as kennel management software and surveillance systems, which require proficient and updated skill sets.

Kennel management opportunities exist worldwide wherever pet boarding and animal care services operate. Countries with strong pet ownership cultures like the United States, Canada, the United Kingdom, Australia, and parts of Western Europe exhibit high demand for qualified kennel managers. Increasing urbanization and dual-income households often drive the need for reliable pet boarding facilities.

In emerging markets such as parts of Asia and South America, pet care industries are growing as disposable incomes rise, creating new opportunities for kennel professionals skilled in modern management and animal welfare techniques. Additionally, international animal shelters and rescue organizations often seek experienced kennel managers for program leadership.

Cultural attitudes toward animal welfare influence kennel operational standards and expectations globally. For example, Western countries may require rigorous health certifications and facility licensing, whereas developing markets might emphasize basic animal care needs. Language skills and cross-cultural communication competency benefit kennel managers pursuing international roles or working in multicultural environments.

Remote or consultancy roles that support kennel operations through training, organizational development, or software implementation are slowly emerging. As sustainability and green facility management become global priorities, kennel managers with expertise in eco-friendly practices are increasingly valued. Overall, the profession offers a variety of paths with geographical and cultural diversity.

Although kennel management is a primarily operational role rather than a creative one, assembling a professional portfolio can significantly boost career prospects. A comprehensive portfolio should include documented proof of your experience—such as detailed descriptions of previous roles, staff managed, and improvements implemented. Photographic evidence of facility layout, sanitation standards, and enrichment setups can offer visual confirmation of your capabilities. Including certifications, training records, and letters of recommendation from veterinarians or satisfied clients adds credibility. Highlighting case studies or specific challenges you’ve successfully navigated demonstrates problem-solving and leadership skills.

Keep your portfolio organized both digitally and physically to enable quick access during interviews. Adding client testimonials and metrics such as reduced illness rates or increased bookings showcases measurable impact. Consider maintaining a professional LinkedIn profile with endorsements and sharing articles relevant to kennel management for thought leadership. Investing time in curating this portfolio reflects your dedication and professionalism, distinguishing you in a competitive job market.