Lending Specialist Career Path Guide

A Lending Specialist plays a pivotal role in the financial services sector by evaluating, approving, and managing loan applications for individuals and businesses. This role involves assessing creditworthiness, explaining loan options, and ensuring compliance with lending regulations to facilitate responsible lending practices while supporting clients’ financial goals.

6%

growth rate

$60,000

median salary

remote-friendly

πŸ“ˆ Market Demand

Low
High
High

The demand for Lending Specialists remains high as the financial sector grows and more consumers and businesses seek credit. Expansion of fintech and digital lending platforms fuels demand for specialists adept in technology and compliance, while regulatory complexity continues to require knowledgeable professionals.

πŸ‡ΊπŸ‡Έ Annual Salary (US, USD)

45,000β€”75,000
Median: $60,000
Entry-Level
$49,500
Mid-Level
$60,000
Senior-Level
$70,500

Top 10% of earners in this field can expect salaries starting from $75,000+ per year, especially with specialized skills in high-demand areas.

Core Functions of the Lending Specialist Role

Lending Specialists operate at the crossroads of finance, customer service, and risk management. Their primary function is to help borrowers secure appropriate loan products that fit their financial situation and objectives. This involves analyzing credit data, income statements, and financial histories to determine eligibility for various types of loans such as mortgages, personal loans, auto loans, and business financing.

Besides evaluating applications, Lending Specialists also serve as trusted advisors who educate clients on loan terms, interest rates, repayment plans, and the impact of borrowing on their credit scores. Their expertise helps borrowers make informed decisions, avoiding overextension of debt and promoting long-term financial health.

The regulatory landscape is complex, so Lending Specialists must maintain up-to-date knowledge of lending laws, internal policies, and industry best practices. Their work reduces default risks for financial institutions by thoroughly vetting applicants and structuring loans responsibly. Relationship-building is a key part of the job, requiring ongoing communication with clients through various stages of the lending process, including post-approval servicing.

In addition to interacting directly with customers, Lending Specialists collaborate closely with underwriters, loan processors, and collections teams to streamline workflows. They may also analyze loan performance metrics and market trends to recommend improvements in lending strategies. As financial technologies evolve, they increasingly use data analytics and specialized software to enhance assessment accuracy and customer experience.

This role demands a blend of financial acumen, interpersonal skills, and a detail-oriented mindset. Lending Specialists often work in banks, credit unions, mortgage companies, and online lending platforms. The position offers opportunities for career growth into underwriting, loan management, or financial advisory roles, combining practical finance with impactful client service.

Key Responsibilities

  • Evaluate loan applications by reviewing credit reports, income documentation, and financial histories to determine borrower eligibility
  • Advise clients on different loan options, interest rates, repayment terms, and potential risks to help them make informed financing decisions
  • Ensure compliance with federal and state lending regulations, internal policies, and anti-fraud measures during the loan approval process
  • Collaborate with loan officers, underwriters, and processors to facilitate timely and accurate loan approvals and disbursements
  • Communicate with clients throughout the loan lifecycle, addressing inquiries, providing status updates, and guiding them through requirements
  • Analyze creditworthiness and risk using industry-standard scoring models and financial ratios
  • Assist in structuring loans that align both with company risk policies and customer needs, including collateral evaluation
  • Maintain detailed records of loan applications, correspondence, approvals, and compliance documentation
  • Use loan origination software to input data, generate reports, and monitor loan portfolio performance
  • Handle loan renewals, modifications, and restructuring requests with appropriate risk assessments
  • Identify potential fraud indicators and coordinate with compliance teams for investigations
  • Stay updated on changing lending laws, market rates, and financial products to provide current advice
  • Conduct outreach and educational workshops to enhance client understanding of credit management
  • Resolve disputes or discrepancies related to loan terms or payments as an intermediary
  • Assist management with developing lending policies, market analysis, and customer feedback integration

Work Setting

Most Lending Specialists work in formal office settings within banks, credit unions, or lending institutions. The environment is typically fast-paced and requires interaction with customers both in-person and over the phone or virtually. Teamwork is essential, as specialists coordinate with various departments to process loans efficiently. While the job largely involves desk work, high attention to detail and regular multitasking define the daily workflow. Depending on the employer, some positions may offer flexible or hybrid work opportunities, though many require on-site presence to access secure financial information systems. Lending specialists often face time-sensitive deadlines and regulatory scrutiny, so a professional, focused workplace atmosphere is the norm.

Tech Stack

  • Loan Origination Software (LOS) such as Encompass or Calyx
  • Customer Relationship Management (CRM) systems
  • Credit reporting platforms like Experian, TransUnion, Equifax
  • Financial analysis software
  • Microsoft Excel for data tracking and analysis
  • Document management systems
  • Automated Underwriting Systems (AUS)
  • Customer communication tools including email platforms and VOIP
  • Regulatory compliance tracking software
  • Risk assessment and credit scoring models
  • Electronic signature and document verification tools
  • Cloud-based collaboration platforms such as Microsoft Teams or Slack
  • Workflow automation software
  • Loan servicing platforms
  • Secure data encryption tools
  • Accounting software integration
  • Economic and market research databases
  • Mobile banking and lending apps
  • Financial calculators

Skills and Qualifications

Education Level

A minimum of a high school diploma is generally required for entry-level lending specialist roles, but employers overwhelmingly prefer candidates holding an associate or bachelor’s degree, especially in finance, business administration, economics, or related fields. A degree not only demonstrates foundational financial knowledge but also critical thinking and communication skills essential for evaluating loans and advising clients. Many lending specialists pursue certification programs post-degree to deepen expertise and credibility within the industry.

Complementing formal education, familiarity with credit principles, regulatory frameworks (such as TILA and the Dodd-Frank Act), and financial product knowledge is essential. Continuous professional development is vital because lending standards and laws frequently evolve. Individuals with coursework in accounting, financial analysis, or risk management typically stand out during the hiring process. Employers may value experience gained through internships or entry-level roles in banking or credit assessment.

Tech Skills

  • Credit analysis and risk assessment
  • Loan origination and processing
  • Financial statement analysis
  • Knowledge of lending regulations and compliance
  • Proficiency with loan origination software
  • Customer relationship management (CRM)
  • Data entry and documentation accuracy
  • Automated underwriting system use
  • Use of credit reporting agencies’ platforms
  • Document verification and fraud detection
  • Financial calculators and modeling tools
  • Microsoft Excel and spreadsheet proficiency
  • Regulatory reporting and audit preparation
  • Basic accounting and bookkeeping knowledge
  • Digital communication and customer support tools
  • Knowledge of loan servicing and collection
  • Time management and workflow automation tools
  • Statistical and economic data interpretation
  • Cybersecurity awareness to protect sensitive data
  • Portfolio performance monitoring

Soft Abilities

  • Strong interpersonal communication
  • Empathy and customer-centric approach
  • Attention to detail
  • Analytical thinking
  • Problem-solving ability
  • Time management
  • Negotiation skills
  • Adaptability to changing regulations
  • Stress management
  • Team collaboration
  • Ethical judgment and integrity
  • Critical thinking
  • Patience and active listening
  • Multitasking capability
  • Conflict resolution

Path to Lending Specialist

Starting a career as a Lending Specialist begins with obtaining the necessary educational foundation. Completing high school is essential, followed by pursuing a relevant associate’s or bachelor’s degree focusing on finance, business, economics, or related disciplines. This schooling not only teaches fundamental concepts but sharpens critical financial analysis skills needed in lending.

Early exposure to banking or financial services roles via internships or entry-level positions provides valuable on-the-job experience. These opportunities acquaint aspiring specialists with daily workflows, customer interactions, and the basics of credit evaluation. Such groundwork can often lead to full-time lending specialist roles.

Acquiring certifications specific to lending or credit analysis can significantly enhance a candidate’s profile. Popular certifications include the Certified Mortgage Banker (CMB), and the Credit Business Associate (CBA) from NACM, which validate knowledge of loan products, underwriting, and regulatory compliance.

Continuous learning remains vital. Regulations and financial products evolve quickly, so specialists must keep up through workshops, seminars, and ongoing education. Strong computer proficiency and the ability to navigate various lending platforms are increasingly important in technology-driven workplaces.

Networking with industry professionals and joining professional organizations like the American Bankers Association can open doors to mentorship and career growth. Developing strong soft skills such as communication, problem-solving, and customer service helps specialists build lasting client relationships and navigate complex cases.

Over time, competent lending specialists may transition into underwriting, loan management, or financial advisory roles, further expanding their scope and responsibility within the financial services field.

Required Education

Middle-skilled roles, such as Lending Specialists, typically require at least an associate’s degree, though a bachelor’s degree in finance, business administration, or economics is often preferred by employers. Coursework that covers credit management, financial accounting, business law, and statistics lays important groundwork needed to excel in lending.

Many community colleges and universities offer specialized certifications or diploma programs on loan processing, mortgage brokering, or credit analysis, which can supplement degree education or serve as a direct conduit into the field. Vocational training programs focusing on banking operations also provide practical insights into lending workflows.

Professional certifications are highly valued and recommended in this career. Examples include the Certified Mortgage Banker (CMB) credential, which covers mortgage banking knowledge comprehensively, and the Credit Business Associate (CBA) designation, which emphasizes commercial credit and risk assessment skills.

On-the-job training is critical for developing proficiency with loan origination systems, underwriting guidelines, and compliance regulations. Employers usually provide structured orientation and mentoring for new specialists to familiarize them with internal processes and legal requirements.

Ongoing professional development takes the form of continuing education courses on changes in lending laws, ethical lending practices, anti-money laundering provisions, and emerging financial products. Workshops on customer service enhancement, risk management, and financial technology tools help specialists stay current and competitive.

Training in soft skills such as communication, negotiation, and conflict resolution is also essential given the client-facing nature of the role. The combined education and training create a versatile skill set that balances technical knowledge with interpersonal capability, making Lending Specialists valuable assets in the evolving financial services landscape.

Career Path Tiers

Junior Lending Specialist

Experience: 0-2 years

Entry-level Lending Specialists focus on supporting loan processing and client service tasks. They learn to evaluate basic credit information and assist in collecting necessary documentation. Under senior supervision, they help analyze applications for compliance and prepare preliminary reports. At this stage, individuals develop familiarity with lending software and foundational financial concepts. Training and mentoring are critical to building core competencies, while exposure to customer interactions hones communication skills. Junior specialists handle routine loan types such as personal or auto loans and gradually increase their responsibility as they demonstrate accuracy and professionalism.

Mid-level Lending Specialist

Experience: 3-5 years

Mid-level Lending Specialists independently manage full loan application reviews and coordinate approvals with underwriting departments. They take on more complex cases, including small business loans and mortgages, applying deeper credit analysis techniques. These professionals serve as key client advisors, offering tailored lending solutions and navigating regulatory requirements expertly. Supervising junior staff or trainees is common. Mid-level specialists may contribute to process improvement and assist in compliance audits. Enhanced technological proficiency and an ability to handle customer disputes or loan restructures mark this advancement.

Senior Lending Specialist

Experience: 6+ years

Senior Lending Specialists possess extensive experience and deep knowledge of lending regulations, risk management, and market conditions. They often specialize in high-value or complex loan products like commercial real estate or syndicated loans. Leadership responsibilities include mentoring junior specialists, leading sections of the loan approval process, and designing lending policies. Seniors interact regularly with executive management, acting as liaisons between clients and the institution. Their advisory role extends beyond loan approvals to strategic portfolio management and credit risk mitigation, driving institutional stability and growth.

Lead Lending Specialist / Lending Manager

Experience: 8+ years

At the managerial level, Lead Lending Specialists oversee a team of lending professionals and are accountable for meeting the department’s lending targets within regulatory frameworks. They develop and implement lending strategies, monitor portfolio performance, and coordinate with compliance and risk units to ensure sound lending practices. Managers also handle escalated client cases, execute training programs, and participate in product development. Leadership, decision-making, and cross-departmental collaboration are essential. These roles typically require strong business acumen and an advanced understanding of financial markets.

Global Outlook

The demand for Lending Specialists spans globally, with significant opportunities concentrated in developed financial markets like the United States, Canada, the United Kingdom, Australia, and parts of Western Europe. These regions have mature mortgage and consumer loan sectors supported by robust banking infrastructure and regulatory agencies. Emerging markets in Asia, Latin America, and Africa are also experiencing growing financial inclusion initiatives, stimulating demand for qualified lending professionals as banking systems modernize and expand.

In countries with advanced digital banking and fintech penetration, Lending Specialists are increasingly integral to hybrid lending models that blend traditional credit assessment with AI-driven automation. This opens doors to cross-border collaborations and remote advisory roles, particularly in global banks and multinational financial institutions.

Cultural and regulatory differences require Lending Specialists to adapt their approaches internationally. Knowledge of localized lending laws and credit customs is critical. Multilingual abilities and familiarity with international finance regulations can further enhance employment prospects. Global career mobility is feasible for Lending Specialists who combine solid credentials with adaptability and technology proficiency.

Institutions focusing on microfinance and social impact lending in developing economies also seek Lending Specialists who can balance commercial objectives with ethical lending principles. NGOs and specialized banks that serve underserved populations value professionals who understand both financial risk and community needs. Thus, the role offers diverse pathways, depending on market maturity and regional economic conditions.

Job Market Today

Role Challenges

Current challenges faced by Lending Specialists include navigating a complex regulatory environment that constantly evolves in response to economic fluctuations and risk concerns. Stricter compliance demands can increase administrative burdens and slow down loan processing times. Rising default rates, influenced by economic uncertainties such as inflation and job market fluctuations, also challenge specialists tasked with making prudent lending decisions. Additionally, integrating new financial technologies while maintaining personalized client service often requires continuous adaptation. Cybersecurity threats and fraud detection have grown more sophisticated, adding pressure to ensure data security and integrity. Market volatility affects interest rates and lending volumes unpredictably, demanding specialists remain agile and informed.

Growth Paths

Expanded credit access worldwide and growth in fintech-driven lending platforms open new avenues for Lending Specialists. The rise of digital lending products, including peer-to-peer loans and mobile banking solutions, creates a demand for specialists who understand both traditional credit evaluation and innovative underwriting technologies. Demand for experts skilled in compliance and risk management will increase as regulations grow more stringent. Loan product diversification, especially in small business and green financing, presents opportunities to advise emerging sectors. Career growth into underwriting, risk management, or leadership roles remains strong, offering pathways for advancement. The expanding focus on customer education and financial literacy also allows Lending Specialists to diversify their contributions beyond loan approvals.

Industry Trends

Key trends shaping the lending specialist role include a shift toward digital transformation within lending operations. Automation of data collection, AI-powered credit scoring, and online loan platforms streamline processes but require new technology proficiency. Sustainability-linked loans and socially responsible financing are gaining ground, requiring lending professionals to incorporate environmental and social risk assessments. Furthermore, regulatory technology (RegTech) innovations help monitor compliance more efficiently. Data analytics is increasingly critical for portfolio management and personalized loan product recommendations. Customer expectations of transparency and speed are driving more borrower-friendly policies and omnichannel communication approaches. Lastly, cross-functional collaboration between lending, marketing, and compliance teams is becoming more prevalent to create integrated financial solutions.

A Day in the Life

Morning (9:00 AM - 12:00 PM)

Focus: Application Review & Client Consultation
  • Receiving and reviewing new loan applications and required documentation
  • Analyzing credit reports, income statements, and debt ratios for eligibility assessment
  • Consulting with clients via phone or video calls to clarify information or explain loan products
  • Coordinating with loan officers and underwriters on pending application statuses
  • Updating loan origination software with new data and notes

Afternoon (12:00 PM - 3:00 PM)

Focus: Compliance & Documentation Processing
  • Ensuring all loan files meet regulatory compliance and internal policies
  • Verifying documentation authenticity and conducting fraud detection checks
  • Preparing reports for credit committees or management reviews
  • Following up with clients for additional documentation or clarifications
  • Inputting data into audit and tracking systems

Late Afternoon (3:00 PM - 6:00 PM)

Focus: Loan Decision Finalization & Portfolio Monitoring
  • Assisting in loan approval or denial decisions based on analysis and risk assessment
  • Communicating loan decisions and terms clearly to clients
  • Addressing customer questions or concerns regarding repayments or restructuring
  • Reviewing portfolio performance metrics and identifying potential risks
  • Documenting daily activities and preparing for next business day

Work-Life Balance & Stress

Stress Level: Moderate

Balance Rating: Good

Lending Specialists perform in a role that balances customer service with regulatory responsibility and risk assessment, which can create moderate stress especially under tight deadlines or high volumes. Managing multiple applications and regulatory compliance demands requires focus but can be rewarding due to clear processes and structured workflows. Work-life balance is generally good, with most positions offering standard office hours, though some seasonal fluctuations may increase workload temporarily. Strong organizational skills and time management strategies help maintain equilibrium between professional duties and personal time.

Skill Map

This map outlines the core competencies and areas for growth in this profession, showing how foundational skills lead to specialized expertise.

Foundational Skills

The absolute essentials every Lending Specialist must master to perform effectively and ensure compliance.

  • Credit Reporting Analysis
  • Financial Statement Review
  • Loan Documentation and Verification
  • Understanding of Lending Regulations (TILA, ECOA)
  • Customer Service and Communication

Advanced Analytical Skills

Specialized abilities that improve decision-making and risk evaluation.

  • Automated Underwriting System Proficiency
  • Risk Mitigation and Fraud Detection Techniques
  • Complex Loan Structuring
  • Portfolio Performance Analysis
  • Data-driven Financial Modeling

Professional & Software Skills

The tools and interpersonal competencies necessary to succeed in a modern lending environment.

  • Loan Origination Software (Encompass, Calyx)
  • Credit Reporting Platforms (Equifax, Experian, TransUnion)
  • CRM Software
  • Regulatory Compliance Software
  • Effective Negotiation
  • Time Management
  • Ethical Judgment

Pros & Cons for Lending Specialist

βœ… Pros

  • Opportunity to directly impact clients’ financial well-being by guiding responsible lending.
  • Stable career in a highly regulated, essential industry with consistent demand.
  • Clear career progression paths into underwriting, management, or advisory roles.
  • Development of valuable financial, analytical, and interpersonal skills.
  • Exposure to evolving financial technologies and digital lending innovations.
  • Blend of customer service and technical work creating a dynamic daily experience.

❌ Cons

  • Stress from strict regulatory compliance and responsibility for risk management.
  • Repetitive nature of documentation and data entry tasks can be tedious.
  • Occasional high-pressure situations during lending cycles or audit periods.
  • Potential conflicts with clients facing loan denials or restructuring terms.
  • Need for continuous education to keep up with changing laws and products.
  • Limited remote work options due to sensitivity of financial data and in-person requirements.

Common Mistakes of Beginners

  • Neglecting thorough verification of client documentation leading to errors or fraud risks.
  • Underestimating the importance of staying current with ever-changing lending regulations.
  • Failing to clearly communicate loan terms, causing client misunderstandings and dissatisfaction.
  • Rushing loan evaluations without fully analyzing credit risks and financial backgrounds.
  • Overreliance on automated scoring systems without applying professional judgment.
  • Inadequate record-keeping which complicates audits and compliance checks.
  • Ignoring red flags in credit histories or income proofs which can cause defaults.
  • Inefficient time management resulting in missed deadlines or slow loan processing.

Contextual Advice

  • Develop strong foundational knowledge of credit principles and lending regulations early on.
  • Master the use of loan origination and credit analysis software to improve efficiency.
  • Focus equally on customer service skills as regulatory and analytical expertise.
  • Maintain meticulous records to support transparency and compliance.
  • Continuously update yourself on changes in lending laws and financial products.
  • Build good rapport with underwriters and processors to streamline approvals.
  • Approach challenging cases methodically, balancing risk with customer needs.
  • Adopt a proactive mindset toward fraud prevention and ethical lending.

Examples and Case Studies

Transforming Loan Processing with Automation at a Regional Bank

A mid-sized regional bank integrated a new loan origination system that automated credit report retrieval and initial application assessments. Lending Specialists were trained to use the automation tools, which decreased processing times by 30% while maintaining compliance rigor. Specialists also took on more advisory roles, helping clients make better-informed borrowing decisions.

Key Takeaway: Investing in technology while upskilling lending staff can improve operational efficiency and customer satisfaction simultaneously.

Risk Management Through Enhanced Client Screening Amid Economic Downturn

During a period of economic uncertainty, a Lending Specialist team implemented more detailed financial analysis protocols and cross-checked income documentation rigorously to reduce defaults. By advising clients on sustainable borrowing and loan restructuring options proactively, the institution mitigated risk while preserving client relationships.

Key Takeaway: Thorough risk assessment combined with empathetic client communication balances portfolio protection and customer retention.

Expanding Microfinance Lending in Southeast Asia

A Lending Specialist working with a microfinance NGO tailored loan evaluation processes to local economic conditions, incorporating non-traditional credit measures. This enabled underserved populations to access small loans responsibly, fostering economic growth in rural communities.

Key Takeaway: Adapting lending models to cultural and economic contexts enhances financial inclusion and social impact.

Portfolio Tips

While Lending Specialists don’t typically maintain traditional creative portfolios, compiling a professional portfolio that showcases your expertise can greatly enhance career prospects. Start by documenting case studies or summaries of loan portfolios you have managed, highlighting risk mitigation strategies, compliance adherence, and positive client outcomes. Include any training certifications, regulatory updates attended, or technology systems mastered. A well-organized portfolio reflects your systematic approach and commitment to ongoing professional development. Consider adding letters of recommendation from supervisors or clients that speak to your integrity, communication skills, and analytical prowess. Digital portfolios hosted on LinkedIn or professional websites can be complemented by print copies for interviews or networking events. Maintaining confidentiality is paramount, so anonymize client information while emphasizing your contributions and results. Demonstrating a balance of technical skill, regulatory knowledge, and customer service experience in your portfolio will help differentiate you in the competitive lending job market.

Job Outlook & Related Roles

Growth Rate: 6%
Status: Growing about as fast as average
Source: U.S. Bureau of Labor Statistics

Related Roles

Frequently Asked Questions

What is the difference between a Lending Specialist and a Loan Officer?

While both roles involve working with loan applications, Loan Officers typically originate loans and focus on selling loan products and building client relationships. Lending Specialists concentrate more on evaluating applications, verifying documentation, risk assessment, and ensuring compliance throughout the loan process. In smaller institutions, roles may overlap, but larger organizations often keep these functions distinct.

Are certifications necessary to become a Lending Specialist?

Certifications aren’t always mandatory but they greatly enhance credibility and career advancement. Popular options like the Certified Mortgage Banker (CMB) or Credit Business Associate (CBA) validate specialized knowledge in lending practices, underwriting, and regulations. Employers value certifications as evidence of commitment and expertise.

How important are technology skills for Lending Specialists?

Technology skills are increasingly critical. Lending Specialists must efficiently use loan origination systems, credit reporting platforms, CRM software, and compliance tools. Digital literacy streamlines workflows, enhances accuracy, and improves client communications. Familiarity with automated underwriting and data analytics is a growing advantage.

Can Lending Specialists work remotely?

Remote work options exist but are less common due to security concerns over sensitive financial data and the need for collaboration with internal teams. Some institutions offer hybrid models, especially in fintech sectors, but most lending specialists work on-site or in controlled environments to maintain data integrity and compliance.

What are the biggest challenges in this career?

Challenges include navigating complex and frequently changing regulations, managing the stress of risk responsibility, dealing with difficult client situations such as denial or restructuring, and balancing high volumes of detailed documentation. The role also demands continuous learning and adaptation to evolving financial products and technologies.

How can new Lending Specialists improve their chances of promotion?

Gaining certifications, mastering lending technologies, developing strong analytical and communication skills, and demonstrating consistent regulatory compliance build trust with management. Taking initiative in process improvements, mentoring juniors, and expanding knowledge of complex loan products position candidates for advancement.

What key soft skills help Lending Specialists succeed?

Excellent communication, empathy, attention to detail, ethical judgment, problem-solving, teamwork, time management, and patience are crucial. These skills help specialists navigate regulatory requirements while delivering personalized client service and maintaining professional relationships.

Is a degree in finance necessary to become a Lending Specialist?

A degree is strongly preferred and beneficial for understanding credit principles and financial analysis. However, some institutions hire individuals with associate degrees combined with relevant experience or certifications. Practical skills and knowledge often weigh equally alongside formal education.

How does economic volatility impact Lending Specialists?

Fluctuations in the economy affect borrower risk profiles and default rates, increasing the complexity of lending decisions. Specialists must adapt to changing interest rates, regulatory adjustments, and market demands, applying heightened scrutiny to creditworthiness and restructuring loans responsibly.

Sources & References

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